How to keep customers: low prices, high quality, great service.

It's simple, right?

Ha. If only.

CallMiner, a company that analyzes voice calls to improve agent performance, created an infographic that explores the top reasons customers leave, along with how you can better communicate on the platforms they prefer and what customers say it takes to gain their loyalty.

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image of Laura Forer

Laura Forer is a freelance writer, email and content strategist, and crossword puzzle enthusiast. She's an assistant editor at MarketingProfs, where she manages infographic submissions, among other things.