MarketingProfs B2B Forum is going virtual... with a twist. Don’t miss it.

There are over 300,000 active bots on Facebook's Messenger platform, Facebook reported earlier this year.

And with 8 billion messages being exchanged between customers and businesses every month, chatbots are now an essential part of any customer service and marketing strategy.

But aren't chatbots are difficult to set up? And don't they require heaps of technical expertise and investment?

Nope.

This infographic by small business lender Headway Capital explains how small businesses can use Facebook Messenger chatbots.

Chatbots will power 85% of customer service interactions by 2020, according to the graphic, which also explores how small business can get on board, how to create your Facebook chatbot and drive customers to your chatbot, and more.

Check out the guide to see whether chatbots are right for your brand.

Sign up for free to read the full article.

Oh, boy. The dreaded sign up form.

Before you run for the hills, we wanted to let you know that MarketingProfs has thousands of marketing resources, including this one (yes, the one behind this sign up form), entirely free!

Simply subscribe to our newsletter and get instant access to how-to articles, guides, webinars and more for nada, nothing, zip, zilch, on the house...delivered right to your inbox! MarketingProfs is the largest marketing community in the world, and we are here to help you be a better marketer.

Already a member? Sign in now.

Loading...

ABOUT THE AUTHOR
image of Laura Forer

Laura Forer is a freelance writer, email and content strategist, and crossword puzzle enthusiast. She's an assistant editor at MarketingProfs, where she manages infographic submissions, among other things.