Question
Topic: Research/Metrics
Annual Customer Engagement Survey 2006
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As part of my company cScape's on going commitment to sharing our research into online customer engagement we have commissioned a public survey from online publisher E-consultancy. The survey focuses on measurement, user experience, organizational readiness and technology.
The survey has been sent to 20,000+ E-consultancy subscribers and is already delivering some interesting results. If you would like to take the survey (and get a free copy of the results report) please visit the E-consultancy site.
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There are about 20 questions and it should take about 10 minutes, although the Questions are designed to make you think a bit.
Thanks
Richard Sedley
[Moderator: Inactive link removed from post. 2/14/2011]