Question

Topic: Research/Metrics

Retail Crm Rankings

Posted by Anonymous on 9/12/2007 at 11:42 AM ET 250 Points
Does anyone know of a third-party ranking of CRM programs offered by retailers? I'm trying to determine which retailer programs the "experts" think are best in class. I've done some digging on my own, but have come up empty. Thanks in advance.
To continue reading this question and the solution, sign up ... it's free!
SUBSCRIBE
Or, SIGN IN

RESPONSES

  • Posted by Neil on 9/12/2007 at 9:53 PM Member
    Don't know of any such ranking but SugarCRM works well for our firm.
  • Posted by Dawson on 9/14/2007 at 2:28 AM Member
    Would suggest looking into the Tesco / dunnhumby programme which I know has now been rolled out to Kroger and some other large retailers worldwide. This model is also being followed up by other retailers but not using dunnhumby to supply the analytics
BACK TO TOP

Post a Comment

Related Discussions

Community Info

Top 25 Experts
(Research/Metrics)