Question

Topic: Research/Metrics

Call Recording Service

Posted by lstevens on 50 Points
My group is looking for a service that can do two things:
- Record in-bound customer calls for training customer service staff.
- Track the call made to phone numbers used in advertising media to evaluate the efficacy of the media.

There seem to be a number of different providers, very few of which post pricing on their websites. Any recommendations?
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RESPONSES

  • Posted by lstevens on Author
    Thanks! I'll check it out!

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