Question

Topic: Research/Metrics

Webinar Stats Help

Posted by Anonymous on 2/8/2012 at 6:03 PM ET 125 Points
Hi, we recently held a webinar and received a report from the phone company showing the number of people who called in and a report from the webinar software co. showing the number of people who logged in online. How do I determine the number of people being duplicated? Basically some call in and log on online simultaneously throwing things off. Both companies say they provide this and my boss needs me to have a figure. Is there a stat that is best practice? Any assistance appreciated!! Thanks!
To continue reading this question and the solution, sign up ... it's free!
SUBSCRIBE
Or, SIGN IN

RESPONSES

  • Posted by Jay Hamilton-Roth on 2/8/2012 at 8:03 PM Accepted
    Was the audio only available by call-in?
    When people called/logged in, did you capture their names?
  • Posted on 2/10/2012 at 1:17 PM Author
    We have a software called iLinc that allows them to login online and then we have a company we use for a 1-800 number for them to dial in. We were just trying to figure out who could have called in but didn't login online. Basically wanting to figure out the overlap between the two. I think it's a grey area but thanks anyway.
BACK TO TOP

Post a Comment

Related Discussions

Community Info

Top 25 Experts
(Research/Metrics)