How to Build a Customer-Centric Buying Experience

Some of this probably sounds familiar to you:

  • You go looking for a solution to your problem and it's seemingly nowhere to be found
  • You try to talk to a real person and you’re greeted with a form
  • You subscribe to an email list and are immediately bombarded with unhelpful outreach emails that have no personalization or care

In other words, marketers are making it really hard for B2B buyers to... you know... buy.

It's time to stop the madness! Join us on August 22 for How to Build a Customer-Centric Buying Experience. We'll show you how to quickly and effectively create a buying experience that works.

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  • Date: August 22, 2019
  • Length: 60 minutes
  • Presenter: Mark Kilens, Kate Adams
  • Sponsor: Drift
  • Element: Plan
  • Topic: Demand Generation
  • Price: $0


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Mark Kilens

Mark Kilens leads content and community at Drift. His team teaches people to transform B2B buying with conversational marketing and sales. Prior to Drift, he served as VP/founder of HubSpot Academy.

Kate Adams

Kate Adams is VP of marketing at Drift and builds fully integrated marketing campaigns across all platforms. She strives to bring businesses and brands to life by creating valuable, compelling content for each stage within the customer life cycle.


Sponsored by Drift
Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now.