100 billion emails. That is how many business emails will be sent and received in 2013. Per day.

Good grief.

As a PR professional, I craft countless emails each day. Don’t tell my boss (or clients!) … but sometimes, I find myself plowing through the drafting process too quickly, to check it off my list.

While we can’t eliminate emails from the business world, we can strive for better. Smarter. Or “smahter” as they say here in Boston. Whatever your profession, check out these 10 tips for wicked smaht communications in our slideshow.

Highlights include...

• Know when NOT to send an email. (Nothing beats a conversation.)



• Break it up. (Divide parallel points into a bulleted list.)



• Don't just ask questions. Anticipate them.