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  • Does your marketing campaign tend to go suddenly quiet? One psychological factor could throw your entire marketing campaign out of whack.

  • ime to face facts: our marketing strategies are stale and our customers are exhausted and (worse) bored. We need something in the mix that is enticing, a new approach without all the preservatives and additives.

  • Weigh in with advice and recommendations on how a marketing team can work through internal struggles and politics. Also this week: How do you prepare for an acquisition?

  • The words you use make a big difference on the Internet. Carefully chosen, they can keep a customer happy. Sloppily chosen, they can infuriate.

  • In addition to spotlighting particular areas of expertise, though, testimonials can also provide an excellent venue for expressing brand emotions.

  • The Catholic Church may well have stopped saying mass in Latin. Unfortunately, many Web sites might as well be written in that ancient language, for all the sense they make.

  • n effective headline is the most important aspect of any successful print ad.

  • Sure, the “shoehorn” approach be less costly and usually involves fewer alterations to an existing site than a comprehensive SEO strategy. But it has a primary drawback.

  • One of the biggest challenges an organization faces is to stop thinking it’s the center of the universe.

  • Very often what gives you the emotional, hit-it-right-on-the-nose tools you need for successful writing are small nuances.

  • Writing by committee ends with too many words and too little focus, and it is a colossal waste of time. That is, unless....

  • It makes sense that a company’s marketing messages, content and other output work to meet the needs of its sales reps and the requirements of the selling process, right? Unfortunately, this doesn’t always happen.

  • Sales proposals can be your best branding and sales tool. But too often they are a boilerplate mishmash stitched together seconds before the FedEx pickup. And that's a shame.

  • A miraculous combination of events must occur for someone to visit a Web site. When it happens to yours, you have almost a sacred obligation to not waste her time by being irrelevant.

  • The final step in getting the "edge" is about how you communicate with each prospect and customer.

  • What’s the single most important thing that could improve the Web? It’s not broadband. It’s better writing.

  • n the second article in this three-part series, Linda asks: Do your marketing programs pass out over time?

  • Typical marketing communications are full of buzzwords that use “powerful” language in an effort to communicate a message. They succeed only in blurring their message so that it becomes meaningless.

  • “You never get a second chance to make a first impression.” This maxim is true for many things in life, none more so than a Web site.

  • When you need to write ads or promotional text, here are some tips that will help you develop a concept and message that work.