Sales and Marketing are ultimately judged on the same metric, but they act on different timelines. Sales focuses on the short term as it races to meet monthly and quarterly quotas. Marketing has a slightly longer term, nurturing prospects into Sales-ready leads.
Despite their different outlooks, Marketing and Sales can forge more profitable relationships by creating a two-way flow of information.
Here's how marketing automation (along with an old-school method) can sync Marketing and Sales to drive revenues.
Deliver as much data as possible
The first stage in collaborating with Sales: track the heck out of your prospects with marketing and CRM systems.
Every email opened. Every page a prospect looks at. Every guide downloaded. Deliver every crumb of information about prospects to Sales so sales reps can see the entire progression of the lead.
By knowing whether a prospect is hot on the trail of one offering and cooler on others, the sales rep can customize a pitch to that specific customer's wants, needs, and interests.
Don't just tip a wheelbarrow of data onto their desks, though. Data is important, but insights are gold. Enable Sales to perform better by providing context for the data. Include a summary of pain points that prospects have, and provide the best positioning options (qualification questions, supporting content, and other resources).