Jim Cook and Suzanne Taylor: Jim is a Netflix cofounder and managing partner at BenchBoard Financial Management; contact him via firstname.lastname@example.org or visit www.benchboard.com. Suzanne is a marketing strategy consultant and coauthor of Inside Intuit; contact her via email@example.com or visit www.suzannetaylor.com.
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When Netflix launched in the late '90s, most people thought its developers were nuts. Even with the dot-com era in ...
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