About the Contributor

Contributed by Chokdee Rutirasiri

• Three Marketing and Customer Experience Trends You're Bound to See in 2016

  CONTENT TYPE: Article | ELEMENT: Plan | TOPIC: Customer Experience

  With the start of the year comes the opportunity to re-evaluate your marketing and customer-experience strategies—to plan how you can ...

• Human-Centered Design Should Be a CMO's Best Friend

  CONTENT TYPE: Article | ELEMENT: | TOPIC:

  Here are three reasons why CMOs need to have a human-centered design approach in their day-to-day dealings.