Strategy - Service Life Cycle?? With Examples from Anonymous: MarketingProfs Question 20514

Topic: Strategy

Service Life Cycle?? With Examples

Posted by Anonymous on 10/15/2007 at 3:39 AM ET 250 Points

What is a Service Life Cycle and what are the difference between SLC and PLC? Please explain it with an example.
Thanks
Sam..

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Posted on 10/15/2007 at 3:44 AM Accepted

SLC is service related and PLC is product related

LC is the time since when the consumer enters the system to avail this - till the time of the consumer exiting it

If looked at a market level then - It is related to the stage in which the product / service with relation to the other brands
Posted by Chris Blackman on 10/15/2007 at 6:54 AM Member

Useful article here Using Technlogy to Manage the Complete Service Life Cycle.

Hope that helps.

ChrisB
Posted by Frank Hurtte on 10/15/2007 at 7:57 AM Member

If you are talking about marketing automation related products...
SLC = Small Logic Controller
PLC = Programmable Logic Controller
I believe SLC is a registered trademark of Rockwell Autoomation.
Posted by Jay Hamilton-Roth on 10/15/2007 at 9:20 AM Member

Also: https://www.epa.vic.gov.au/lifecycle/whatis.asp
Posted by ilan on 10/15/2007 at 10:19 AM Member

Enjoyed reading all the great comments.
Can't help but giggle at how much acronyms like PLC and SLC and other marketing jargon are cluttering our lives...
At the end very few people are actually talking about the same thing, but no one admits they don't know what the heck the conversation is about.
Posted on 10/20/2007 at 11:51 AM Member

thank ou