Question

Topic: Other

Mental Marketing Or What Lurks In The Mind Of The Khe Community?

Posted by Deremiah *CPE on 669 Points
Wait a minute don't move a muscle. I would like to know what lurks in the mind of a genius. I know you might struggle with thinking you have genius with in you but genius lies in the mind of the beholder. I want to know more about the types of things that motivate the KHE community. Go for it. If you think the questions require more additional commentary answer the main question first then add three or four additional points that matter most to you. It's all about what YOU think.

What kind of books do you read?

Who are your heroes?

What mentors from the past do you find yourself going back to over and over again? And why?

What five things would you tell me to avoid as I'm studying marketing concepts from such a broad level of counsellors?

What two things do you think make customers realize they're getting great customer service?

What three marketing mistakes do most businesses make and how can we avoid them?

What five marketing heroes from the past 100 years do you find yourself agreeing with their methodologies over and over again? And why?

Now that'll get your synaptic brain waves to "Poppin' OFF".

Thanks for your great answers.

Your Servant, Deremiah, *CPE
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RESPONSES

  • Posted by Pepper Blue on Accepted
    Hi Deremiah:

    Q1: Almost always non-fiction, usually marketing, business & technology. Just picked up Seth Godin's "Free Prize Inside". Lots of magazines. I have a monthly subscription to Audible.com at www.audible.com (highly recommend) so I "listen" to a lot of books. For example, the last 3 months my picks have been:
  • Pompeii
  • Why We Buy
  • The Salesman of the Century
  • A People's History of the United States
  • 1984
  • Re-imagine!

    Q2: Heroes: People who selfishly have/are willing to sacrifice their life for our rights and freedom. Pat Tillman for example.

    Q3: Mentors:
  • One of my best friend's dad who encouraged me out of high school to go to college. He even offered to pay for it, which I refused, but I figured if he was willing to do that it meant a lot to him, and I respected him, so I did it. My friend was in Europe for a year, so I would stop by and talk with his dad for hours. I still think about our conversations to this day.

  • My dad - he always worked hard to own his business and instilled an entrepreneurial spirit in me.

    Q4: 5 things to avoid:
  • Relying on just one or two marketing tactics
  • Failing to focus
  • Marketing only when business is slow
  • Ignoring current customers
  • Failing to present a professional image

    Q5: Two things for customer service:
  • When you anticipate and answer their problems and questions without them having to ask
  • When you over exceed their expectations with little things like returning emails at all hours of the day and weekend and returning phone calls immediately

    Q6: Three marketing mistakes:
  • Letting the funnel run dry
  • Not maintaining frequent and constant contact with customers
  • Not surveying customers

    Avoiding
  • Prospect every day
  • Have an email marketing program in place
  • Implement a survey program.

    Q7: What five marketing heroes from the past 100 years do you find yourself agreeing with their methodologies over and over again? And why?

  • Michael Porter -
  • Seth Godin -
  • Harry Beckwith-
  • Geoffrey Moore-
  • Harvey Mackay-

    Because they all offer practical advice/theory that is understandable and has/will stand the test of time, crosses all socioeconomic boundaries, applies to all size organizations, and are fun and engaging to read.

    Just my thoughts......
  • Posted by Deremiah *CPE on Author
    Pepper Blue, (Now you're working like a genius)

    "KEWEL dude". As we say in the hood "I FEEL YA" and "I like that Funkii flava ya kickin".

    From the bottom up I really like Harry Beckwith and I have two of his books. Harvey Mackay really showed me how to create a method of keeping track. I've heard of the rest and I'm going to check them out.

    These are interesting answers for those who want to learn how to make it.

    Pepper Blue...Keep on doin' what ya doin' and remember "READERS are LEADERS" and you qualify for the "KHE GENIUS" Award. Welcome aboard and thanks for joining me on "Mental Marketing or What lurks in the mind of the KHE community". Is there anything else I can do for you? common on...don't be shy.

    Your Servant, Deremiah, *CPE
  • Posted by Pepper Blue on Member
    Hi Deremiah,

    Just keep me smiling, Brother.

    Pepper Blue
  • Posted by Deremiah *CPE on Author
    PBlue,
    that's not hard to do.
    You're reading the books,
    searching the net...for hooks.
    Causing heads to turn,
    teaching KHE professors how to learn.
    I'm watching your moves,
    learning everything I can from your marketing grooves.
    While you're earnin what you can,
    to teach the ways of a "Marketing Man".
    Continue to dream,
    and express what you mean.
    KHE needs what you got,
    in my book PBlue, it's true...you Rock!

    Your Servant, Deremiah, *CPE
  • Posted by SRyan ;] on Member
    Deremiah, you say this is all about what we think...

    I think I'm too busy to answer seven self-indulgent questions!

    - Shelley
  • Posted by Deremiah *CPE on Author
    Manu Rajan, (Now you're working like a genius)

    Great insights bring great results! Thanks for your wonderful reply.

    From the bottom up David Olgilvy was the first person I ever read about that opened up my understanding in the arena of marketing and the things I learned from him are still helping me to give into the future. Sam Walton has always intrigued me (but the other two I'll have to review).

    Why do you keep returning to their methods Manu Rajan?

    The five things you told me to avoid are wonderfully communicated. Great insight and since you are the first response of today these thoughts will be the source of my meditation and hopefully others here at KHE. You've given us such great thoughts please consider answering the why to the last question.

    Manu Rajan, you're the man with the "Master Plan",
    keep on making a stand for things you really believe matter, you can only make it better! I appreaciate your response.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    Sryan, (You're the Greatest! And from Texas...well I'm from Oklahoma. I use to visit my uncle when he use to live in Houston)

    thanks for stopping by. I love your website and these words taken off of your profile page:

    "Talent and integrity are out there, but not easy to find"

    How true and so are you. Thanks for your comments.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    Kwinters, (Genius works like you)

    Man "You're off the Hook" & It's All Good.

    We can only attract who and what we are and I'm willing to bet like a magnet you're attracting great people into your life. Keep it up!

    From the bottom up I can't wait to here your response to Q7 especially after you have given us great thoughts. Your Q5 was right on target. Another way I've heard it put is "People never care how much you know until they know how much you care". And maybe that's why we hear names like Customer Care centers more and more. But true caring is revealed more by what we do more than anything we can ever say..."Your Actions are speaking so loudly I can't hear a word you're saying" is a way I've heard it put. Lack of purposeful communications is a rich response to mistakes to avoid if we could package that one idea (and maybe you and I can) we could make a million or two off of that and help hurting people.

    Kwinters now stands for "King"winters because Kings search out a matter. You also receive the "I Can't Move but I'm going to Particpate if it kills me" award because participation makes us grow. Continue to examine and observe and never let moss grow under your feet Kwinters. We have some of the same heroes. Go for it!

    ((( Stay Tuned ))) I've got to go run and lift weights...hopefully when I return there will be enough responders to keep KHE tied up.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    Jbtron, (Genius never looked better until YOU put it on! )

    You want to see me go...

    You know I'm-m-mm..."FEELIN' IT".
    What you're hittin' on,
    goes right to the core of what I'm gettin' on,

    And I'm-m-mm... liken' it,
    the way you hype-n' it,
    like J.B. Tron you're ignite-n' it.

    Glad you're gettin'
    the queries hittin'
    and I can't stop Tron there's no quittin'

    So here's my comeback
    Mar--Ket--Ting Fact,
    & Brandin'-like-the-saw of a lumber jack.

    "Kay-H-Eeee!" 1-2-3-Four shout!
    Mar-ket-ting is what their all about
    "KHE" 1-2-3-Four shout!
    If you're "FEELIN' IT" Fill my querie out. (repeat)

    From the bottom up I like the mix. Real funkii...Real Fresh GUY! You've got Olgily, Einstein, Deming, Ries and Trout. Sounds like a law firm to me. Real legal and the laws they have left behind should not be broken unless you find far greater knowledge and please if you do Jbtron let me be the first to know.

    Love the Yoda quote and all you sincerely share. Now I know better why you have the marketing fire to make things happen.

    Jbtron I've read your on line profile and found some great stuff in there. Maybe before the ashes settle we will talk about "How to Create a Fire behind A Brand". Jbtron you deserve the "God Father of Soul Marketing" award because of your wisdom. I crown you with a new name...jbtron now stands for James-Brown-A-Tron Marketing God Father of Soul. Love your flava'.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    Kwinters,

    That's the book!!!

    I've spent a many of hours hanging out in the crevices of those words...meditating long hours in and gaining foundational truths for a life time. What a classic. If Amazon was around back then I'm sure King Solomon would have gotten 5 stars easy. What a response! I think I'll send you a CD for that one because the point system just want be a great enough gift for you. Thanks King Winters it feels hotter than July up in here...up in here. Is there anything I can do for you? I'm sure it is.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    Kwinters,

    your words are well taken. Thanks for the compliment. Email your address to me so that I can send it today. "Happy is the man that finds wisdom, and the man that gets understanding. For the merchandise of it is better than the merchandise of silver and the gain is greater than fine gold. She is more precious than rubies and all the things you can desire are not to be compared to her". I'm in love with wisdom. Thanks for sharing with us. You're the greatest!

    Your Servant, Deremiah, *CPE
  • Posted by Blaine Wilkerson on Accepted
    Hey there! I 'll post my answers in order :

    1. Philosophy.

    2. Spiderman and Wolverine

    3. Myself. Why, because I usually forget all the innovative stuff I write down. Thank God I write it down!
    Other than myself, I resort to Quinten Tarentino movies and rags to riches biographies.

    4. a) categorization
    b) anyone who claims to know it all
    c) anyone who cliams to be an idiot
    d) anyone who says you can't do something
    e) taking anything too seriously

    5. a) Results
    b) professionalism

    6. a) underestimate marketing
    b) eliminate marketing
    c) think they know how to do it themselves.
    What do do about? Still working on that one!

    7. a) Bill Gates
    b) Sam Walton
    c) Madonna
    d) Michael Jordan
    e) GE
    f) Coca-Cola
    g) P&G

    Thanks man!
  • Posted by Deremiah *CPE on Author
    Jett, (Amazing what lurks in the mind of your genius)

    Off the heezee! Hole in 1, LOL!!

    First of all I want to say thank you for participating. My next series of questions will be more academic (I promise &;-).

    From the bottom up. Interesting choice of marketing heroes. I guess with those heroes do you need to answer why you keep coming back over and over again. After Bill Gates, Madonna and MJ my question to you...Is there any more room left for the other marketing heroes you listed? I'm trying to tone it down so I'm going to keep this one short Blaine. You know what I think about your input (one word) FANTABULOUS!

    Well I guess I'll have to give you the "Benny & The Jetts" Award. After Jbtron there's no more poetry and if you believe that...(well I said I was going to tone it down) so send me your address and I'll put it in the mail. Thanks for participating Blaine and for personally welcoming me aboard and inviting me into the KHE family. I promise I'll make you proud you did.

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    If there are no more participants by 5:30 Oklahoma time I'm going to close this question down and get ready to go to Disney World. Thanks in advance for all participants. It's been a stone cold blast.

    Your Servant, Deremiah, *CPE
  • Posted by Blaine Wilkerson on Accepted
    Deremiah,

    You crack me up man!

    You have gathered enough personal info to start generating password possibilities! Just kidding...

    I want to clarify on calling myself my mentor. Trust me, I am not narcissistic. What i meant to imply is that i don't restrict myself to any set influence from a person, book, college course, theory, etc. Rather, I take everything into consideration and formulate my own ideals and starategies. I belive once you start restricting your work to making step-by-step analyses, and depending on theoretical models created by popular marketing "gurus" (Porter, Ansoff, etc.), you bceome robotic and begin to make assumptions based on the "locked up" approach to structuring your ideas. Every business is unique, and deserves a unique approach EVERYTIME. Therefore, I look back onto my previous successes and my strategic journal COMBINED with the sound theories and models of the acedemic marketers. By doing so, no one can duplicate my services and I don't get bound into thinking like another person all the time.

    Now, about my personal marketing heroes: they came off the top of my head. Basically, these are the people I most frequently think of and go back to research how they succeed in order to give myself fuel for innovative thinking when I get stumped. None of these people were scholars or "blue blood". They simply took life by the horns and conquered. They have a unique vision, passion, talent, drive that enables them to achieve what they have done. I believe I have that somewhere inside me as well....still trying to find it.

    Take care and have fun!
  • Posted by Deremiah *CPE on Author
    Well Blaine,

    It's less than 5 minutes and counting down to 5:30 Oklahoma time. If you think I'm funny you should hang out with my Korean step mother Mama Min and my Jewish step mother Anita Gold. I love Anita dearly she absolutely taught me everything about how to generate PR and how to deal with people in business, sales and marketing the old fashioned way. She also taught me the 4 D's. Desire, Direction, (D ), and Determination. She always tells me that with these 4 D's I don't need nothing else but to use them.

    Blaine thanks for elaborating on your ideas and I'll tell you what the other D is at a later date. Don't move a muscle. Is there anything I can do for you?

    Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    For those who might want a peep into what books and heroes I have feel free to read.


    What kind of books do you read? Books that stir the imagination and move my soul. My favorite book as a kid was "Curious George". My favorite book as a college student was "Seeds of Greatness" by Denis Waitley. My favorite books as an adult are too many to list. (The Torah, The Wizard of Ads, The Brand you 50, The Aladdin Factor, The Purpose Driven Life, books by Edward T. Hall, Books on leadership, Any book by Dr. Myles Munroe

    Who are your heroes? My heroes are any one who has a passion for helping children, the elderly, widows, single mothers, misguided men, the poor, the sick, the mentally ill.

    What mentors from the past do you find yourself going back to over and over again? And why? My dad because with such a limited education he still has wonderfully relevant solutions to problems men of greater educational background can not grasp. Dr. Daniel Hale Williams, Benjamin Franklin, George Washington Carver, Thomas Alva Edison, Yeshua and Albert Einstein. All great men who amaze me with their ability to observe the inner workings of the unseen world.

    What two things do you think make customers realize they're getting great customer service? 1. When they meet a customer advocate whose only desire is to please the customer. 2. When the company their doing business with honors their word and delivers what they promised.

    What three marketing mistakes do most businesses make and how can we avoid them? 1. They don't use marketing methods at all. 2. They don't believe Marketing methods work 3. They fail to measure and test, test, test marketing results

    What five marketing heroes from the past 100 years do you find yourself agreeing with their methodologies over and over again? And why?
    1. Claude Hopkins, was very specific and clear about testing until he understood who his market was and what they wanted.
    2. Edwards Deming, was willing to continue to apply his radically successful marketing methods in another country even though his own country was slow to get on board.
    3. Oprah Winfrey, looked at an industry and decided to do it a little differently than others.
    4. Martin Luther King, Jr., was willing to apply a marketing campaign without a budget, in the face of a hostile market place that repeatedly rejected it until he sold enough people to change the way a government looked at equal rights.
    5. David Olgilvy, was so observant that he blazed trails and set new standards for how we look at marketing.

    Thanks again. Your Servant, Deremiah, *CPE
  • Posted by Deremiah *CPE on Author
    KingWinters,

    not until you told me about the "Tale of Three Kings" over the phone today and if you have an extra copy as you say you might I'll be more than happy to pay you for it. It better be good cause if it's not I'm coming to your house and you're going to feed me the best cookin' in Texas.

    Wizard of Ads...one of my favorite! I have learned some great ideas from the Wizard of Ads and have read both copies twice and I am about to go into it the third time. It's sitting on my desk even as I type this to you and I'm going to start reading it again this evening.

    I have a Nightingale Conant tape series by Anthony Robbins on the subject and he seems to be pretty knowledgeable about it. I will look into Dilts real soon and search out both him and Bandler over the net and try to expand my knowledge and even give them a shout out.

    Hopkins, I love him. Just simple strong copywriting at its best. There is nothing like the look of Genius in Hopkins eyes.

    Hey K you're the greatest. Is there anything I can do for you?

    Your Servant, Deremiah, *CPE
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