Question

Topic: Other

Crm Challenges - How Do They Rank?

Posted by Anonymous on 8/7/2004 at 8:49 AM ET 50 Points
From your experience, what do you think are the top 3 challenges in achieving success with CRM systems?
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  • Posted by Blaine Wilkerson on 8/7/2004 at 2:03 PM Member
    Actually, I would check out www.crmguru.com for more focused CRM info and feedback.

    I hope this helps!
  • Posted by SRyan ;] on 8/7/2004 at 2:39 PM Accepted
    From my experience, CRM challenges have been...

    ...picking the right application
    ...configuring it effectively the FIRST time
    ...getting the team to use it
  • Posted by jcmedinave on 8/11/2004 at 6:06 PM Member
    1. CEO support and belief.
    2. People involvement and training.
    3. Feasible and Rapid use of progress to gain confidence.

    Bye,

    Juan Carlos
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