Question

Topic: Strategy

Company Website Updates By Staff

Posted by helke.carvalho on 9/9/2011 at 8:53 AM ET 250 Points
We have redesigned the company website using now many joomla tools and extensions. In the past, some staff members not related to the marketing unit had access to the back end making changes themselves. Sometimes someone decided to be creative and added a colour, a different font, etc. I could always keep track of these little "misupdates". Now, I have blocked the access to the back end and only the marketing department is able to make changes. This means, staff needs to request changes to us. It clearly slows the process down but keep things tidy. What is the practice in other companies? Here, some staff members love to be able to change things themselves. Those are the ones very upset and vocal now! How other marketeers in small comapnies decide who updates the pages that need it on a daily basis? I would love if you could share your experiences!
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RESPONSES

  • Posted by Harry Hallman on 9/9/2011 at 9:25 AM Accepted
    I am not a Joomla expert, but other CMS tools allow you to give access to other people restricted to adding information only. They do not have access to the admin tools.
  • Posted by Gary Bloomer on 9/9/2011 at 8:13 PM Accepted
    Don't these people have jobs of THEIR OWN to do?

    Look, all these people tinkering with colors, typefaces, and Christ knows what else? NO! They might mean well. They might think they know what's best. But they're all wrong and on all counts.

    The validity and value of the brand within the site is too valuable, too precious, to let well meaning but possibly far from clued up people ... er, how shall I put this? Fart around with. If these people have nothing to do they'd be of better value to the company doing it somewhere else.

    Those people that want to bitch? Let them vent. Then, in good time, make it clear that they can henceforth do one of two things: shut the hell up, accept that their turn at "let's play marketer" is over, and do the job they were hired to do. Or they can pack up their crap and stow their piss poor attitude and leave.
  • Posted on 9/13/2011 at 11:17 PM Accepted
    Joomla can assign a super administrator that has all the privileges and can maintain sub users who have limited access sometimes only to create pages and add to a blog all of which can be configured to be approved by the super administrator before going live. I can understand the energy in trying to get your team involved in the success of your site but in my humble opinion it should only be done if you're maintaining a blog or moderating a forum .

    For my company I encouraged a culture of involvement by letting my crew blog about what they're good at and actually a side effect of doing this is better collaboration between individuals and the blog serves as a subtle training tool for the gang . It also helps our clients learn about us .

    Hope this helps
  • Posted on 9/14/2011 at 11:21 PM Accepted
    You should always have one designated person to make changes to your website. If oyu give all your staff free reign you can say goodbye to brand standards and before you know it you wont even recognise your own website.

    Agree with comments above mine, your staff should have their own jobs to get on with - if they want to provide feedback they are more than welcome, but they provide it your designated 'website updater' and they will choose whether or not the suggestions are viable or not. You need to maintain control of your brand and not let employees change as they see fit. Generally you will work closely with your 'website updater' to ensure you both have a clear view of how the website should look - what message it portrays etc.

    Good luck - if your staff are whinging they can't have input, tell them obviosuly they don't have enough work to do and you can provide more if they wish?

    =)
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