Question

Topic: Strategy

Changing A Business Name As A Business Strategy

Posted by chiron34 on 500 Points
Hello, all! I am in need of a second opinion about a personal marketing issue for a sole-proprietor consultancy that I am re-establishing for personal reasons. I had to shut shop a few years ago when it became necessary for me to move to Malaysia for family reasons (my wife is originally from there and we have an extended family there). I just mention this in case you find this fact to be relevant to your forthcoming comments.

In earlier trading circa 2001 to circa 2007, I worked as an independent, Australian sole proprietor business consultant trading under the name Chiron! the business doctor.™. My tag line was ‘… relieves business pain!™. My primary focus over that period was to help the owners and directors of small and mid-size companies to become investment ready and investor friendly and then raise equity capital for business expansion. My clients also had access to a number of complementary services that my clients found helpful.

I worked in accordance with the Australian Corporations Act 2001 and a Class Order (viz. , a set of regulations) issued by the Australian Securities and Investments Commission (ASIC). ASIC is the Australian Government’s securities industry regulator. It is the Australian equivalent of the United States’ Securities and Exchange Commission and has similar supervisory, regulatory & prosecutorial powers.

In Australia, it is illegal for individuals or companies to raise equity capital from the public without first issuing an expensive prospectus or product disclosure statement that has been registered with ASIC, unless they issue such offers through a person who is legally exempted from that requirement. Under the ASIC Class Order, I have a direct personal exemption from that requirement. Consequently, I provide my clients with three crucial imperatives:

- the ability to raise capital by selling securities (that is, by selling shares in their companies),
- the appropriate framework for doing so without breaking the law, and
- the capacity to raise the capital at modest cost (that is, without incurring the high cost of preparing an expensive prospectus or product disclosure statement and funding a small stock exchange float, the total cost of which can easily exceed $USD 150,000).

Within that background, my earlier business activities were moderately successful and relied heavily on an online presence. However, my analysis of the market in this field today is that it is much tougher. That has raised my interest in reviewing my name as a promotional tool. Promotion of Chiron! the business doctor.™ has a very useful medical analogy through both ‘Chiron’ and ‘business doctor’. Both terms have strong medical overtones that were important from a marketing point of view.

A couple of days ago, I conducted a quick Google search on the terms ‘business doctor’ and ‘business surgeon’.

With ‘business doctor’, Google identified 42 separate discrete businesses with the term ‘business doctor’ in their name within a 10-page drill down. Interestingly, one was located about one hour’s drive from my location. On the other hand, ‘business surgeon’ only threw up 2 businesses in the first 10 Google-pages (all other entries were medical clinics); and these were both CPA accounting firms who would not be considered as competitors to me.
My question therefore is this. What do professional and/or experienced marketers think of my proposed change of name from Chiron! the business doctor.™ to ‘Dr. Chiron! business surgeon.™. Such a change can accommodate my existing tag line.

All comments will be valued.

chiron34
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RESPONSES

  • Posted by Jay Hamilton-Roth on Accepted
    Of the two options, "surgeon" connotes someone who will specialize in operating on the business, cutting something out, putting it back together, etc. This doesn't sound like the type of service you offer potential clients. Secondly, by choosing "business surgeon" you'll rank higher, but for a search term that dramatically fewer people are searching for.

    My suggestion is to pick a different phrase, one that's clearly in alignment with your key benefit, such as "Equity [Capital] Edge" or "Dr. Go Public".
  • Posted by chiron34 on Author
    Jay,

    Good point. However, some years ago I used the tagline '... operating at the heart of your business'. I changed to keep the tag line short. I would say that surgeon is suitable because my experience is that in getting companies investment ready and investor friendly, I invariably have to talk companies into accepting some surgery on their organisational structures or the ways that they have done things in the past, in many cases, for years. that of course, doesn't decry your comment, but puts a slightly different emphasis.

    chiron34
  • Posted by Peter (henna gaijin) on Accepted
    You could always consider the term "medic"

    Will you be working in Oz still, or in Malaysia? Is English the appropriate language to do it in in Malaysia? I suspect it is, but figured it would be good to ask to confirm. Is the investment ready work you do what you will continue to do (is that something of need in Malaysia, if that is your focus now)?

    I also had a similar line to thought to Jay. That the "Business" part of "Business Doctor" was kind of generic, and changing that to something more descriptive of what you do might be useful.
  • Posted on Accepted
    I'm not so comfortable with the whole medical metaphor, especially since it evokes images of "sick" or "ailing" businesses, rather than the benefit you provide -- "healthy" or "growing" or "strong" businesses.

    I think you're always better referencing the BENEFIT of what you deliver, rather than the disease you cure. It just leaves your prospective clients feeling better about hiring you.

    This is, of course, a positioning issue. If you're committed to the old metaphor, feel free to ignore this line of thinking.
  • Posted by chiron34 on Author
    Thanks peter & mgoodman for taking the trouble to look at my post and consider the implications. I will be working in Oz, not Malaysia. There is an element of curing sick businesses in the other services that I provide. These services are, in most cases, a spin off from my business planning activities associated with equity raising. They encompass:

    • a turnaround management service for distressed companies,
    • crisis management planning & control,
    • the implementation of effective pricing policies based on profitability objectives,
    • the implementation of new product or service development programs,
    • the profit revival of companies requiring performance improvement,
    • industrial relations & people management, and
    • finally and importantly, I provide company directors & officers who do not use English as their language of daily use with a confidential, trustworthy & anonymous English letter & document writing & editing service that is fast and reliable.

    As I was reasonably successful in my earlier consultancy activities, and given that only two or three competitors uncovered by Google can be considered direct competitors, perhaps I am jumping at shadows. That leads to to the point that perhaps it's better to stick with the devil you know, rather than the one you don't know. You have helped me to crystalise my thoughts, so thanks!

    Sorry for the late response but your comments came in sometime about 3 am local time and I had to go out today before accessing my email.

    sincerely,

    chiron34

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