Doubling Down on Digital

Businesses everywhere are currently rethinking their strategy. And brands are doubling down on digital in hopes of minimizing current business disruption while preparing for the "new normal."

The brands that will thrive will be those who understand digital experience management.

Join us to learn:

  • How to make digital a revenue-driving channel
  • What roadblocks to expect and how to overcome meeting customer expectations in digital
  • How Sprint is currently closing the digital experience gap
  • Where to begin when kickstarting your digital CX program


Clay Warren

As head of digital CX, Clay Warren leads the product and marketing strategy for the Qualtrics CustomerXM for Digital solution.


Sponsored by Qualtrics
Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. At Qualtrics, our mission is to close the experience gap.
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  • Date: On-Demand — Access anytime!
  • Length: 45 minutes
  • Presenter: Clay Warren
  • Sponsor: Qualtrics
  • Element: Strategy
  • Topic: Marketing Strategy
  • Price: $0


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