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This is the second part of an article that discusses the importance of good Web site design and the process of streamlining the creation of Web sites.

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Eco-logos are all the rage—but how valuable are they as a marketing tool? Are there some hidden risks that warrant a second look? Let's consider the three ingredients of an effective marketing logo—green or otherwise—and their implications for the savvy eco-marketer.

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Unfortunately, for most marketers, email marketing remains an educated guess predicated on seasonal and industry trends. What most marketers don't realize is that they have an opportunity to send out smart, high-performance campaigns based on true consumer desires. Here's how.

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By now you've heard the news—your paid marketing and advertising efforts are suffering from a loss of credibility with your target market. Marketing authorities Al Ries and daughter Laura have even declared the "Fall of Advertising and the Rise of PR" when it comes to building brands and perceptions in the minds of consumers. In effect, marketers are now dealing with a "credibility gap"—if you were to create an ad tomorrow that was 100% fact, your target audience may not believe the message solely because it came in the form of a paid advertisement. The good news is that you can close the gap significantly for your brand's marketing activities by leveraging PR and marketing together.

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This is an important question. A tribe is a group of people connected to each other, to a leader and to an idea (Godin). I opened a conversation with direct response professionals in Philadelphia last week by summarizing three timeless imperatives for 1. Cash flow is a 2. Customers 3. Do more with We used to

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While reading an article about Rupert Murdoch's take on the failure of traditional publishing to connect with their readers, my social media furnace almost blew a gasket. (Do furnaces even have gaskets? Probably not. I guess I should stick to social Anyway, I'm reading this article and I start to think about how many people I

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Marketing is the interface a company builds to interact with the marketplace and the customer base. The marketing group, combined with the sales force, is the point in the company where the market understanding resides. This should be the group that drives the company, that sells the marketing vision and message internally, and if that is

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Thinking about launching a company blog? Great, now if you want to avoid being that ," then here's the essential elements that you should incorporate into your 1 - A Why are you blogging? What are you attempting to do with your blog? Establish your company as an industry leader? Boost your brand awareness? Provide customer

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The markets have crashed. Credit is scarce. Consumers are scared. Everywhere, there is fear, uncertainty and doubt. There's a new kind of media that's taking the world by storm, but investments are shrinking And marketers? Their heads are on the chopping Sounds familiar, doesn't it? But I'm not talking about 2008 -- I'm looking back to

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Where R U? In other words, where is your text message strategy? When will your organization begin using text messaging and other mobile messaging services in your marketing, customer care, and collections processes?

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In the two weeks leading up to the November 4 election, email messages came fast and furious from the presidential campaigns of both John McCain and Barack Obama. In the last week, both supporters received at least two emails a day from both campaigns. In evaluating those email messages, I saw commonly held best-practices that should be emulated, practices that should be avoided by marketers, and a few new concepts that may inspire email marketers to take their programs to the next level. Despite the outcome of the election, lessons can be learned from both presidential candidates. Also, some practices simply do not cross over from the relationships that political candidates form with their constituents to the relationships that marketers develop with their customers.

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Marketers navigating these tricky economic waters need to stay focused on profitable expansion rather than contraction. If you can grow, even in these times, you will emerge on the other side of the economic crisis ahead of the competition. Creativity, combined with on-demand marketing tools, will help. When budgets are tight is the best time to try new and less-costly techniques leveraging Web 2.0 technologies.

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Good site design starts with an idea—not with a technology. In today's internet obsessed world, far too many people are becoming more focused on the latest and greatest Web 2.0 buzzwords than on the fundamental purpose of the Web site. Whether that purpose is to provide information or allow for the purchase of a product or service, there is a main purpose for the site and that needs to be identified.

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Will tomorrow be like today? In planning assumptions for budgeting and forecasting, most marketers believe that events of tomorrow, next week and next year will be much like this year, or years past with just slight deviation. However a review of the global and economic landscape (in a wild 2008) shows that this is a dangerous

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It's all the buzz these days, what is the ROI of social media? What's the return? How much money can I make off this social media stuff? What's the investment? How much time and money is this going to take? You've heard it all, right? We know conversation with our customers is the right thing to

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I think Seth Godin outlined marketing's Catch 22 best in his book The Purple (and I am paraphrasing When times are tough the tendancy is to conserve capital vs. when times are good the tendancy is to not be As marketers we are so often faced with the dilemma of having to cut advertising in times

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We all know that in challenging economic times, consumers are less brand loyal than ever. They'll drop their favorite brands and seek out lower priced alternatives. But what happens when consumer trust is violated due to safety concerns? Or when expectations are not met due to a real or perceived loss of quality? We know that

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I recently began to wonder how many of the airlines and hotel chains have really considered "Customer Lifetime Value" in the creation of today's largely calendar-driven loyalty programs. Beyond the motivation to examine year-over-year performance, how was it decided that one year is an adequate period over which to "judge" and reward a customer's How do

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Stop everything you are doing and listen to this podcast! Seriously, if you have never met or had the opportunity to listen to Avinash , you must hear this podcast .... I guarantee you will learn Sometimes you meet someone so passionate about something that it's contagious and if you listen closely you can hear me

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Leading companies do not subscribe to the notion that marketing is a discretionary expense. They know that there is business opportunity during economic downturns, and marketing can lead the way.