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  • The Role of Authenticity in the Online Path to Purchase [Infographic]

    Infographic

    CONTENT TYPE: Infographic | TOPIC: Marketing Strategy

    This infographic looks at the role reviews/ratings and customer service play in conveying brand authenticity, and how that authenticity translates into sales and loyalty.

  • Brand and Trust: Becoming a Trusted B2B Voice | Marketing Smarts Live Show

    Video

    CONTENT TYPE: Video | TOPIC: Customer Experience

    Featuring the energetic and straight-talking George B. Thomas, this new-to-MarketingProfs-Today YouTube series will be showing up regularly here. Based on topics and guests featured on the Marketing Smarts podcast, these Live Show episodes will offer commentary, insights, news, resources, and more. Join us and tune in!

  • The 10 Strongest and Most Valuable Global B2B Brands

    Chart

    CONTENT TYPE: Chart | TOPIC: Branding

    Consulting and commercial services firm Deloitte has the strongest B2B brand in the world, according to recent research from Brand Finance.

  • Reframing Brand Measurement: It's Not Who, But Where

    Article

    CONTENT TYPE: Article | TOPIC: Branding

    Customer profiles, user browsing data, and benchmark studies are designed to help companies know exactly who their customers are and what brand sentiments they have. But what if we don't need that much information?

  • SEO, Backlinks, and BEO: Three Pillars for Stronger PR and Brand Awareness

    Article

    CONTENT TYPE: Article | TOPIC: SEO

    Now that media outlets have fully transitioned to online spaces, PR and SEO have become intrinsically linked. Journalists do searches, too, and the higher a press release ranks in search results, the more likely it will be covered.

  • The Most Hated Brand in Countries Around the World [Infographic]

    Infographic

    CONTENT TYPE: Infographic | TOPIC: Branding

    What brand do people complain about most in different countries around the world? To find out, Merchant Machine evaluated tweets containing brand names for positive or negative tones using an AI sentiment analysis tool.

  • Five Ways to Use Social Media to Build Brand Reputation as an Expert

    Webinar

    CONTENT TYPE: Webinar | TOPIC: Social Media Marketing

    A strong social presence is integral to your brand's growth. But knowing how to strategically leverage social to become a true authority in your market? That's another ball of digital wax altogether. Join expert Jon-Stephen Stansel to learn his proven tactics for social media success.

  • You're So Vain: The 'Me, Me, Me' POV—How to Avoid the Most Common Sin in Marketing

    Article

    CONTENT TYPE: Article | TOPIC: Marketing Strategy

    Determined to wax ecstatic on your company's shiny new offering—at the cost of customer voices? You might be suffering from marketing myopia.

  • Real-Time Storytelling Done Right

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    On the spot for a story? Use the 6 Ps Framework to be prepared for a timely response.

  • What if They Don't Like My Story?

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    How to deal with negative or lackluster feedback.

  • Measuring and Optimizing

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    The best storytellers are like the best marketers: always improving based on what they learn.

  • What Is Brand Storytelling

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    Understanding what storytelling really is—a journey for the audience—and how to use your stories to connect with your community and buyers.

  • You (Yes, You!) Are a Storyteller

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    Ever talk your way out of a speeding ticket? Everyone is a storyteller—and it's a skill that you can improve.

  • Your Brand's Purpose and Promise

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    They matter to your customers. Here's how to identify your purpose and promise and how to make them unique to you.

  • What Story Are You Telling?

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    There are many types of stories you can use. Learn about the strongest options in B2B marketing and which will work best for you.

  • What's in a Story

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    The Storytelling Framework that helps decide what to keep—and what to cut out—to make your brand story memorable.

  • B2B ≠ Boring-to-Boring

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    Every business has a story to share. Here's how to cut through the myths around storytelling so you can resonate with the right audience.

  • Head Marketing vs. Heart Marketing

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    To influence buyers with stories, you have to connect with their hearts and their heads—and know when to do each.

  • The Storyteller Journey

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    Discover the overview of a successful story. Does your B2B story match?

  • Secrets to Story Crafting

    Master Class Lesson

    CONTENT TYPE: Master Class Lesson | TOPIC: Branding

    Seven essential points to remember when crafting your story to keep it concise and influential.