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Do you know whether your sales team is meeting its sales quotas? Following a playbook? Understanding customers' pain?

The following infographic by The TAS Group, in partnership with Salesforce Work.com, features highlights about sale performance that managers need to know.

One sobering fact is that two-thirds of all sales people miss their quotas. According to the research, 67% of sales professional don't meet their individual quotas. Worst of all, 23% of companies don't even know whether their sales teams have achieved their quotas.

Another surprising facts is that only 46% of reps feel their pipeline is accurate.

In addition, 40% of salespeople can't understand customer pain. When dealing with a customer problem, the sales rep is more likely to "panic and offer up the first solution that comes to mind." Only 61% of sales reps feel confident about uncovering customer problems.

Part of the problem with understanding customer pain may be that almost half of sales teams don't have a playbook. The companies that do have a clear process, however, are 33% more likely to be high performers.

To get more must-know stats about sales performance, check out the following infographic.

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ABOUT THE AUTHOR

image of Verónica Jarski

Veronica Jarski is managing editor at Agorapulse and a former editor and senior writer at MarketingProfs.

Twitter: @Veronica_Jarski

LinkedIn: Veronica Jarski

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