Isn't it handy when you google a business name and you see that all the information you need is displayed on the right side of the screen? And isn't it annoying when that information isn't there?

Your customers feel the same way about your business, so making it easy to find your information is important to initiating a good customer experience.

The Google My Business listing can be a key part of that experience, and today's infographic by SMS Storetraffic explains how to claim your Google My Business profile and optimize your listing.

The graphic highlights what key information you should include in your listing and how to deal with negative reviews, and it even provide advice from three experts about using Google My Business.

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ABOUT THE AUTHOR
image of Laura Forer

Laura Forer is a freelance writer, email and content strategist, and crossword puzzle enthusiast. She's an assistant editor at MarketingProfs, where she manages infographic submissions, among other things.