Question

Topic: Branding

How To Increase The Brand Indentity Of The Small Retail Chain

Posted by Anonymous on 250 Points
We are launching on the local market the small retail chain for kids. How can we increase the brand indentity and loyalty to our shops ?
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RESPONSES

  • Posted by Blaine Wilkerson on Accepted
    OK, so you have identified your product, what it does, developed a marketing strategy (objectives), and...now what?

    Somewhere between "what it does" and "marketing strategy", you need to determine not only your target audience, but what THEY need relative to your product, where to find them, and where they go to buy stuff. In short: Consumer research and survey/focus groups.

    Simply having a great product with excellent features and an outstanding list of objectives is not enough. You have to discover the true NEED and perhaps more importantly, what it is you are actually selling. You may be surprised to discover you may be focusing on the wrong aspect of your product.

    Check out this article to see what I mean:

    www.marketingprofs.com/2/fischler1.asp

    After you determine what your product REALLY does (i.e. A DVD player doesn't just play movies with This feature and that , it provides quality, affordable family entertainment/happiness) , in addition to who and if people NEED your product, then you can move on to your action plan where you devise the appropriate tactics, programs, logos, ads, etc.

    Good Luck!
  • Posted by SRyan ;] on Accepted
    THINK PARTIES.

    Your atmosphere of "active, creative, fun" sounds like a perfect environment, if your stores have enough dedicated space to host birthday party activities. Here in Houston, I've seen a range of examples like Build-a-Bear (a franchise, I think, that also has a cool website) and a pottery shop where kids paint ceramic pieces, and parents return days later to pick them up (the pottery, not the kids!).

    Busy parents of the elementary-age population are always looking for safe, easy, entertaining venues to do a party. (Not sure if being in a mall qualifies as convenient, though, to anti-shoppers.) You can package some age-appropriate parties with games and treat bags (filled with YOUR branded merchandise).

    This gets some parental traffic into your stores. Parents can browse while their kids are partying. And during a party, you might get some walk-by attention, especially if you have signage for the guest of honor. Other kids in the mall will ask Mommy if they can have their party in your store next.

    Another related idea: You can oomph your marketing and sales efforts by partnering with other party professionals like cake makers and character "agents" (for magicians and clowns and such).
  • Posted by SRyan ;] on Member
    One more suggestion, similar to mbarber's:

    To align your stores with the schools in your area, provide a DONATION to the school from sales you make to parents who buy a particular product or who shop on a particular week. Then the SCHOOL will do your direct advertising.

    My daughter comes home with her school newsletter every Monday, and about once a month it encourages families to "eat at CiCi's Pizza this Thursday" because that restaurant will donate 10% of the revenue to Sinclair Elementary. AND on Thursday at least 80 kindergartners come home wearing a sticker that says "CiCi's Tonight." And of course, my daughter begs me to take her.

    Start thinking of ways to translate that restaurant's successful campaign into something for your stores!

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