Question

Topic: Strategy

How To Structure Our Firm..?? Help!

Posted by Anonymous on 250 Points
Greetings all:

I have a question concerning how we should structure our marketing firm. It is very urgent! Thanks for your input ahead of time.

There are three main areas we work in: brand consulting and design, and music branding.

Recently, our brand consulting has really begun to take off and many are very impressed with it. It is bit of a new take on helping companies develop a Brand Promise and it is a methodology we've been developing for a while. It really simplifies the process for non-marketing folks and helps them understand the building blocks of a brand from the bottom up, and then it helps them look at the basics of the brand in a fresh way.

Our other area has always been design. We are known for world-class quality and get rave reviews on the design we do. We generally do not do a lot of projects in order to focus and do high quality work.

We will also be offering music branding, which is also world class.

I am torn as the CEO. Part of me wants to put all of these into one company and market everything under that one brand, but in my heart, I feel the values are different when we look closely at the goals of our consulting and our design/music areas. The design and music areas tend to be more irreverent and edgy, whereas the brand consulting goals and personality are more conservative and dependable in nature because the target market there is the CEO and executive team.

MY QUESTION IS THIS:

Should we lump all of these activities and services under one umbrella brand? And if we do so, will there not be a conflict of brand values and personalities?

But if we do seperate brands/companies and call them "strategic partners" it will also be difficult for me as I would be very involved in both. when I do sales it could look flakey for me to be in a positioin where I am handing out two cards, no?

Anyway, I am still torn, and this is urgent and we need to make a decision in order to ramp up our marketing to the next level....

At the moment, we are leaning toward two companies/brands that will be strategically associated to one another. But I have doubts.

Please: all help and ideas are GREATLY needed and appreciated. I know you guys are fellow-marketing pros and trust your responses. I look forward to your input!

best
T.

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RESPONSES

  • Posted by Deremiah *CPE on Accepted
    Hi Thomas,

    hope you're having a wonderful day but more importantly a great life. There will probably be split approaches on this when the rest of our group of experts get in.

    GO WITH YOUR HEART...
    Thomas you have already expressed the following...

    "I am torn as the CEO. Part of me wants to put all of these into one company and market everything under that one brand, but ---in my heart---, I feel the values are different when we look closely at the goals of our consulting and our design/music areas."

    One things for sure a divided house can not stand and any time you have Di-Vision you have two visions. Which is nothing more than a divided allegiance. Remember that a double minded man is unstable in all of his ways. Regardless of which way you split this one ---YOU NEED--- to be sure that ---YOU--- are committed to what you believe. While I could distract you more by giving you examples of companies that have pulled off putting these sorts of things under one house very few organizations have been able to do what PROCTOR & GAMBLE has done. They have a system that works and it appears from what I've read and on the surface that they allow their groups to act independently with their own budgets and expense accounts. There is much to say for our deep inner convictions in something of this magnitude. Otherwise when things don't look like you expect you're going to have regrets.

    SO MY RESPONSE IS...
    Go with your heart. Some may disagree with me but their explanations will be very logical while mine is more emotional and to the core of your beliefs. Things tend to happen along our greatest expected beliefs. Even on the surface if I were doing what you are doing I would split the companies. Don't worry about separate business cards. In this day and age most of us should have more than one card to appeal to the various clients that we have. Well that's my take on it. Remember Michelangelo said The greatest danger for most of us is not that our aim is too high and we miss it but that it is too low and we reach it! I believe you have it in you to create your future. Don't forget to be fanatical about pleasing your customer and your customer will please you. Is there anything else I can do for you? I'm only an email away.

    Your Servant, Deremiah *CPE

    Customer Passionate Executive
  • Posted on Author
    Good responses all. Please keep them coming!!

    I must say the encouragement to go with my intuition is good to hear. My intuition says to separate the two areas. But then, it might be possible to re-package some of the brand consulting to fit more with the edgier brand.

    Thanks again, all. I'm listening and taking notes.

    T.
  • Posted by adammjw on Member
    Thomas,

    Value offered, target groups as you say yourself is different so why force it into one brand which will run the risk of inconsistency.
    That's why I would say why not one company- two or three brands offered?
    I do not quite follow your mixed feelings about different offerings to handle. You can see it quite often with both small and big companies, both B2C and B2B.
    If you find it so difficult for yourself cannot you delegate some of the duties to be performed?

    Adam
  • Posted by Alariusman on Member
    Yes, go with a single unified entity. Why take the time, cost and effort to create to different companies?

    One company with multiple divisions would work, no need to hand out two different cards.

    Create a new organizational hierarchy with the right people focused within the divisions. You can have overlap for shared resources but this is the way to go.
  • Posted by Jay Hamilton-Roth on Member
    Imagine that you have 3 separate companies that you've just acquired. You're thinking of merging them. Would you?

    What's the benefit to the client having them under one umbrella?

    What's the benefit of the organization of having them under one umbrella?

    What's the benefit to the shareholders having them under one umbrella?

  • Posted by Deremiah *CPE on Member
    Hey Thomas, (Beware of the "Artist in a Suit")

    just remember it get's better (smile) after you light the match and throw it on the gasoline...thats what Cortez did "burn your ships" if you want to win because after this battle there's no turning back, there's no retreating.

    Whatever decision you make ---YOU--- ultimately have to live with it! In my research the most successful people take responsibility. In our world people blame others when things don't work out but they take all the credit when they do work out.

    WHY DO I CHOOSE INTUITION?...because Women do!...

    and they make up the biggest purchasing body in the whole entire world. Historically that's what artist do, that's what screen writers do, that's what singer/songwriters do, that's what Hollywood movie producers, inventors and they are some of the highest paid body of workers in the entire world. It was Benjamin Franklins intuitive ability that made him such a marvelous Business man, Marketer, Writer, Philospher, Ambassador, Scientist, Newspaper Tycoon, Postmaster General, Mastermind Networker, Inventor, Artist, Author and way to many other masters to name here. You are the leader of the company...it's your job to launch them, jet propel them and Hyperspace them into the future and if you create your future you will have one (smile). Whatever you decide to do Thomas make sure you can answer this question when it's all said and done...

    "Do you Got Creative EDGE?".

    Take the leap...Johann Wolfgang von Goethe said "Whatever you can do or dream you can, ---begin it.--- Boldness has genius, power, and magic in it!


    I hope this pushes you over the edge...Is there anything else I can do for you?

    Your Servant, Deremiah *CPE (the Artist in a Suit)


    PS
    the myth is that a lot of traditional marketing methods are working...furthermore the truth is there ---CHANGING--- all the time. Learn to love change. You either lean very hard toward making decisions based on your IQ or you lean hard in the direction of making decisions based on your EQ...which one do you use regularly? That's the one you'll be more confident using most of the time and in this day & age and even in all other ages prior to now those men and women who were most successful learned to use their intuition...Thomas you feel the way you feel for a reason. In our culture we mask our feelings by laughing when we know we're hurting. How often do you ignore your feelings? Or take pain killers to ignore the pain? I do in deed apologize for the digression here but not for the content. You see my friend Chet Holmes In his latest book "The Ultimate Sales Machine" said the statistics concerning business and the latest events of our current economy are staggering. the truth is something is clearly not working and I think it's because we're not listening to our feelings. Here is what he wrote...

    A corporation fails every 3 minutes

    A directorship changes every 32 seconds

    A company changes control every 15 minutes

    96 percent of all companies fail within 10 years

    26,000 new products and brands are introduced every year

    16 percent to 30 percent of consumers change brand loyalty in one evening of watching commercials

    74 percent of consumers buy outside their favorite brands

    29 percent of consumers do not read a newspaper


  • Posted on Author
    thanks all.. we are talking and dialoguing.. leaning toward having one brand and placing the consulting under that brand. We'll probably have to take a hit on the "edgy" side and try to modulate that with one on one meetings when we push the consulting.

    Still listening to your responses.. will close the thread in a day or so.

    thanks again,

    T
  • Posted by Vigyan Verma on Member
    The inputs have been really rich so far.....

    Thomas, One way to handle this situation could be to split the businesses into three (music & design should perhaps be separate), and that you retain the CEO role for one of the companies-one where operationally you are most useful. Get someone in, from outside or within to head the other two businesses. You can play a non-executive, active advisory role and create a suitable designation.
    Also, there won't be too many clients who would overlap into two of the three business offerings of yours-brand consulting, design and music. Therefore, your likely awkwardness of handing out multiple business cards is a theoretical possibility but not so significant that you base your decision on this factor.

    The second way is that you look at the brand consulting and design as one single entity, a "one stop shop for all brand needs", retain your CEO role and play a non-executive role in the other entity i.e music. The issue you could face here is of resolving potential conflict of 'corporate' values within your consulting and design teams. (But then in advertising agencies, rational suits have co-existed with crazy creatives).
    So you have two entities in this scenario.

    Vigyan

  • Posted by Tracey on Member
    I'm by no means an expert, but I thought I'd throw in my gut reaction here.

    Brand design is just one part of brand consulting. Music branding is another part of brand consulting. Seems to me that these components easily fit under the brand consulting umbrella.

    Brand consulting could be creating a brand, expanding it, defining it, etc. Design and music are methods to do that. There may be different personalities and projects involved, but if you all serve the same purpose (branding), why not keep them under the same company? Just my 2 cents.... good luck!

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