Question

Topic: Strategy

Marketing To Marketing At High Tech And Software Companies

Posted by Anonymous on 250 Points
I run marketing at a research company that does custom research to identify key decision makers at our clients' target accounts. We are niche company working primarily with enterprise software and high tech sectors in what is a very crowded space. Our difficulty is messaging because everyone in lead gen sounds the same. We claim to be in between list vendors and appointment setters and explain that our low per-piece pricing, real-time research, and the fact that our client remains anonymous throughout the process set us apart.
How would you suggest messaging this to keep from sounding like everybody else and appeal to our target market?
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RESPONSES

  • Posted by SteveByrneMarketing on Accepted
    Hi BParks,

    In my current position, I sometimes have projects to identify key decision makers in niche markets for our enterprise and high tech sector clients, so I personally understand the work involved and the extremely high value to our clients. Intimately knowing exactly who you need to develop rapport with is half the battle in marketing – and I think great information should actually carry a premium price tag. So, if it were me, I would explore raising my pricing as a way to differentiate services from the typical lead gen stuff that’s out there. With higher pricing, you could afford to provide even more ways to add value and then include the added value stuff in your messaging.

    I truly believe this is an area that has a great deal of potential and requires educating the audience on why this level of quality reduces overall marketing cost and increases performance.

    Best of luck,

    - Steve
  • Posted by SteveByrneMarketing on Accepted
    Pricing is typically a “sticky subject” with buyers who are used to commodity-like products. More reason to price higher and give more, a small price raise would not change any perceptions.

    It’s a great sign that your clients are asking about webinars and surveys (not stuff they would ask list service providers about)

    It seems lead gen is segmented, with the high end being more like marketing lead dossier services. When clients are targeting Fortune 500’s for big sales they should be willing to pay more for extras.

    - getting individual executive profiles
    - learning about the relationship of one manager to another
    - Monthly “touches” to ensure updated data

    Maybe not where your business is going, but seems there is a demand without a lot of players.

    Best of luck,

    - Steve
  • Posted by SRyan ;] on Accepted
    Brian, thanks for posting your bio. That's a big help to the Expert community.

    You say that your difficulty is messaging... it seems like articulating your Unique Selling Proposition should be easy, but it never is! I like a lot of Sean d'Souza's articles, and one in particular might help you:
    https://www.psychotactics.com/artaudiologo.htm

    He also has a recent article about USPs in MarketingProfs. To find it, use the keyword "USP" in the search box at the very top of this page. (That resource is different from the Search Questions link on the right.) Looks like there are 3-4 other articles that might turn up there, too.

    Shelley
  • Posted by SRyan ;] on Accepted
    Brian, what about...

    1. Most hi-tech companies struggle too hard to pinpoint the decision-maker who can buy their product. We make it easy by finding the right guy FOR them.

    The second one just needs some fine tuning, but I see the direction you're going. If I have time later (probably tonight), I'll give it a shot. Bottom line, though, is the words have to feel natural coming out of your mouth!

    - Shelley :]

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