Question

Topic: Research/Metrics

Market Research Rules And Laws

Posted by NatashaChernavska on 250 Points
Hello, everyone!

I live in SF Bay Area, CA US.

I need to conduct a market research for my future business project. I know how to do that and what I need (I have experience in this area). What I don't know is the law.

Where can I do that? Can I ask people on the street? Do I need a permission to do that?

My target audience are Russian People living in Bay Area. So I was planning to get to some music show (concert) and ask people outside. I have just talked to one guy who manages concerts in this area, and he prohibited me to do it inside in the lobby. Well, I wonder, can I still do it outside on the street, can I ask people who are coming to this show? Do I still need his permission to do that if I will do it right in front of the entrance? Do I need a venue permission to do that? I just want it to be legal. It's a very decent research about movies. This guy's argument was that he doesn't want this kind of thing happening at his concerts.

I will appreciate your advise on that.

Little note: I have no budget for this project, so I can not pay for any outside help. That's why I want to do it myself in the first place. I have professional experience anyway.

So, how to do this having no budget and without a risk of being convicted by asking people questions out in the streets?

Thank you!
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RESPONSES

  • Posted on Accepted
    Let's start by saying that I'm a marketing person, not a lawyer, so this isn't legal advice. OK, with that disclaimer, here are some things to think about.

    If you're on private property, you need permission. Even if you don't get caught, it's the right thing to do. It also legitimizes what you're doing and helps attendees feel better about talking to you. The sidewalk may or may not be private property. It depends. It's safer to check.

    What about public property? It depends. Some places do have ordinances about nuisances and non-solitication, and people could consider you to be a nuisance if you just start accosting people. You may need a permit. Again, this protects the public by keeping weirdos from pretending to be researchers.

    Another low-budget way to approach this is to either partner with a retail establishment that is already serving your audience and ask permission to talk to their customers in exchange for sharing your data and including some of their questions in your survey. You can make a similar offer to a membership organization. Once they give their permission, you have their "seal of approval" which can also make it easier to get people to talk with you.

    You could also create a contest through media that reaches your target audience that requires answering a survey to enter. The more targeted the media, the more applicable your answers. This approach probably won't be free, but you might work out a trade and media usually has pretty good demographic info to assure that you're reaching the group you want.

    Do you have any personal ties to the Russian expat community in the Bay area? Personal networking is the best way to connect with the people who can deliver your audience. Start by asking the people you know, and if they can't help, ask if they know someone who can help or know someone who knows someone.

    And remember: Never misrepresent yourself or the purpose of your research.
  • Posted by Jay Hamilton-Roth on Member
    Stopping people on the street isn't the best way to build trust or get their full attention.

    As Gail mentions, personal networking is best. Here are some local leads to SF Bay Area Russian community to start networking with:

    https://www.russiancentersf.com/
    https://www.sfsu.edu/~russian/
    https://www.russiantimes.com/rjcc/
    https://baraban.com/
    https://www.sfgov.org/site/mons_index.asp?id=23763
    https://www.consulrussia.org/

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