Question

Topic: Branding

How To Lead An Inspiring Branding Workshop

Posted by Anonymous on 125 Points
I have to lead an internal branding workshop. Our company has many different product brands while our corporate brand is not quite active . The workshop will invite colleague from different product brands and I will drive the workshop from the Corporate's perspective.

I want to create passion and involvement of the participants towards the corporate brand. I want everyone to become ambassador of the Coporate brand after the workshop. Hence, we can drive a more aggressive corporate branding strategy hereafter.

What kind of tactics, games and probably visuals (e.g. movies about branding) can I use for the workshop?
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RESPONSES

  • Posted by Gail@PUBLISIDE on Accepted
    First, I see a need to clearly identify the corporate brand. Does it provide an umbrella over the individual brands and can those externally and internally identify them as being related?

    If your answer is "yes" to those questions, your job will be simpler and you'll have the ability to be creative in your message. A lot of creativity and brands that have little to do with one another will make corporate brand recognition more challenging.

    Visuals will depend on what your products and corporate brand are. Any tactics that demonstrate consistency and relativity, assuming all brands are related, should resonate. Sorry I can't think of any movies ;)
  • Posted on Moderator
    WHY do you want to increase emphasis on the corporate brand? What's the objective?

    Once you define that, you can come up examples of companies who have accomplished a similar objective, and explain how that was a benefit to the company's individual products/brands.

    Otherwise it just sounds like you want to make a change for its own sake, with no real sustainable benefit for the company.
  • Posted by Jay Hamilton-Roth on Member
    Read: Squirrel, Inc. (here's my review: https://www.manygoodideas.com/2008/03/01/squirrel-inc/) The basic way to get involvement and spread a (branding) message is by stories. So, create the story of people whose lives have been dramatically changed by interacting with your brand.
  • Posted by ilan on Member
    Invite any of the top ten experts on branding here, and you will solve the problem.
    An insider can't do it, as I have witnessed dozens of times.
    But you must set up a clear objective, and you must do it with the CEO. You also must brief the speaker about the company and make sure he/she knows it inside out.
    Otherwise you are wasting time.
    Good luck.
  • Posted on Accepted
    I'm watching this topic closely as I'm new to management and am planning a similar internal brand awareness campaign. Our situation may be different than yours in that the corporate brand is highly recognizable to our audiences, yet some of our vertical brands have gone somewhat astray.

    There's never been a marketing department at our institution so my approach is to refine the corporate brand (with sign off!!); meet with vertical managers to learn their business and to establish an ongoing, collaborative relationship to avoid history of silos and autonomy (this is huge part of plan); conduct a comprehensive audit of threats to the corporate brand; then bring together all vertical managers (retreat setting) to educate (branding consultant); reiterate corporate brand strategy; report findings from internal audit; reinforce success stories of the vertical brands that demonstrate benefits to the corporate brand; and ultimately, illustrate internal tactics that will keep us on plan (ie. on-going education, forums, brand reviews, etc.)

    Main message to the vertical managers: what is the benefit of brand consistency?

    benefits to the corporation:
    increases recognition and value to corporation, investors, and shareholders leading to reinvestment, research and growth

    benefits to the vertical brands:
    leveraging the credibility and existing affinity of the established corporate brand makes for more efficient communications across all channels: suppliers, vendors, creditors, partners, and both loyal and potential customers

    benefits to the internal stakeholders (your audience):
    more efficient to execute tactics by not reinventing the wheel;
    encourages collaboration which increases education and information sharing leading to better ideas, etc.

    benefits to the customer:
    confidence and trust doing business with known brand
  • Posted on Moderator
    As a positioning and branding consultant, I've delivered and participated in a number of these sessions with all sorts of client companies.

    The keys to success are: (1) having a clear vision of what's in it for the individual product/brand managers to support the corporate positioning; (2) understanding their businesses and brand positionings as well as, or better than, they do; and (3) having an outside expert to avoid any perception that you're in competition with them (personally, or for budget allocation).

    Let me know if I can help.
  • Posted by Gary Bloomer on Member
    Dear Yimpikwa,

    Your corporate brand is "not quite active" (whatever that means), but you want to "create passion and involvement of the participants towards the corporate brand" at a branding workshop?

    Stop. You're not ready for this. Not yet.

    Before you try to recruit other people in to becoming one of your ambassadors for the corporate brand, and before you try to drive a more aggressive corporate branding strategy, you need to fix that first picture.

    This next bit won’t win me many friends but most corporate people have no interest in—or knowledge of—branding. None. It’s simply not on their radar. Not in the classic, marketing sense of the word. Not in the “embedded perception” or “kept promise” sense of branding.

    And as for tactics? Forget tactics. Until you’ve got a strategy ironed out, tactics won’t do you any good.

    I asked George Parker for help with an almost identical question three years ago: how could I get people to buy in to the idea of branding. George's answer changed my life. Caution, if you're going to read George's blog (which I think ought to be required reading for all marketing people), please note that he uses a lot of profanity, but here's the link https://www.adscam.typepad.com/

    I now pass George's advice on to you, word for word: "Forget about branding, focus on sales."

    That's it.

    Connect every point you make to helping your people increase sales. Do this by making connections that help your people help customers navigate the buying process. Make buying easy, eliminate barriers, and focus on offering solid customer solutions.

    Before you can create brand ambassadors you need to have a flag for them to rally around: a flag your customers will recognize. At the moment, you don’t sound as if you have this.

    I hope this helps.

    Gary Bloomer
    Wilmington, DE, USA
  • Posted on Member
    Refer to the book 22 immutable laws of branding. They have lots of great 'remember that brand' info. Examples of what and why it worked/didnt' and is considered one of the best books out there on branding.

    I really enjoy it and find myself reading it or referring to it quite often.
  • Posted on Author
    I really appreciate all your advice. I do consider to involve an outsider to help as it's easier to lift mindset and conflicts among different brands. Since the workshop will be replicated in different countries, involving some experts to fly around a few countries would not be cost effective for me. Therefore, I would like to use case studies and visuals to confine the scope and messages.
    As TerryVeiga advised, I need to do some hard work by myself first such as to dig out the concerns on the perceived conflicts between different brands, lead them to work out how corporate brand can complement the product brands.
    I have overlooked some obstacles as well. Quite many colleague do not see branding as a crucial aspect in our business. Thus, I should redefine the objectives by increasing buy-in on brand management, improve synergy internally and voices externally for a strengthened branding portfolio. What do you think?
  • Posted on Author
    Thank you for all your advices.

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