It is a good day when the research starts to show what many of us have been intuiting for a while - that some consumers will pay more for goods with more socially or environmentally responsible approaches.
As Ray Fisman reports in a recent Slate article, Harvard researchers Michael Hiscox and Nick Smyth studied how consumers shopped (in Manhattan's ABC Carpet store), and how their purchase decisions changed a bit, when fair labor practice certification was involved.
The results? When the certification was mentioned, sales went up, and then - get this:
"A few weeks later, Hiscox and Smyth were back in the stockroom, marking up the prices on the labeled towels and candles by 10 percent. Quite remarkably, this increase made people buy even more towels and candles (a 20 percent increase for towels and 30 percent for candles). The authors suggest this may be because the higher prices made the products' fair-labor claims more credible."
Certainly, as the article mentions, the usual customer buying from ABC Carpet in Manhattan is high-income and liberal-minded. We can't assume that middle American, middle income shoppers will necessarily behave in the same way. At least, not yet.
But, do shopping trends in urban east and west coast markets eventually emerge in the middle of the country? Hmmm.
Why do you suppose Wal-Mart is so busy working on sustainability issues in Arkansas...
P.S. The Hiscox/Smyth study is not yet published, but this link to it was published in the Slate piece.
Did you like this article?
Know someone who would enjoy it too? Share with your friends, free of charge, no sign up required! Simply share this link, and they will get instant access…
Know someone who would enjoy it too? Share with your friends, free of charge, no sign up required! Simply share this link, and they will get instant access…
Content Articles
You may like these other MarketingProfs articles related to Content:
- Three Attention-Grabbing Story Structures (That Aren't the Hero's Journey)
- Redefining B2B Content Strategy for AI Search: What Growth Teams Must Know
- Humans vs. AI: How Global Companies Are Handling Translation [Infographic]
- From Thought Leadership to Thought Diagnosis: Creating Interactive Lead Generation
- How Americans Consume Audio in 2026: Platform and Podcast Trends
- The Role of Storytellers at SMBs
