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  • Once you decide to conduct research, you need to determine what you want to study in alignment with your brand. This lesson walks through the three core things every great research topic has in common so you present something new and bring meaning to your audience.

  • Brainstorming Your Initial Story

    Master Class Lesson

    One easy-to-make mistake is to ask survey questions that result in boring insights. This lesson provides a general overview of making your research more meaningful and offers specific exercises like key dimensions, potential headlines, and inventory vs. story statistics.

  • This lesson focuses on drafting your initial survey questions using the typical survey outline to uncover the story you want to tell. You'll see a lot of examples of questions you can ask.

  • A deep dive into how one report was repurposed in multiple ways by MarketingProfs to educate as well as grow brand recognition.

  • Anatomy of an Email: Preheaders

    Master Class Lesson

    You know the little preview you see before you open an email? That's the preheader. Discover how to write strong preheader copy to draw your reader into your marketing message.

  • People make subconscious judgments within moments of seeing your email. Learn how to make a great first impression with your email marketing.

  • What Is Brand Storytelling

    Master Class Lesson

    Understanding what storytelling really is—a journey for the audience—and how to use your stories to connect with your community and buyers.

  • To influence buyers with stories, you have to connect with their hearts and their heads—and know when to do each.

  • Micro and Macro Stories

    Master Class Lesson

    Discover these different story types and how to use them in your marketing.

  • The Power of Visual Storytelling

    Master Class Lesson

    Why you shouldn't don't dismiss short-form content and how to increase the stickiness of visual storytelling.

  • Sharing Your Story

    Master Class Lesson

    Increase your story's impact by using the right channel, the right context, and the right format at the right time.

  • Enjoy greater success with your stories by engaging with your community.

  • Real-Time Storytelling Done Right

    Master Class Lesson

    On the spot for a story? Use the 6 Ps Framework to be prepared for a timely response.

  • Channels, Touchpoints & Emotions

    Master Class Lesson

    Do you know what channels are more important to your customers? Understanding these interactions help define the moments where you can have the biggest impact.

  • Business Results & KPIs

    Master Class Lesson

    Customer journey maps should drive results! You'll learn to define these outcomes and assign appropriate KPIs to deliver on them.

  • The Highs and Lows of KPIs

    Master Class Lesson

    Why the fuss with KPIs? The truth: your CFO needs to know how well the business is performing and KPIs provide that insight. In this lesson, Samantha shares the highs and lows of KPIs and validates your efforts to measure data that can impact decision-making.

  • Return On Investment (ROI)

    Master Class Lesson

    In this lesson, you'll learn how to calculate ROI and ROMI (Return on Marketing Investment) and understand the many benefits associated with ROI metrics.

  • During this lesson, you'll learn how to evaluate your brand touchpoints—the building blocks and core elements—and determine which ones are most helpful in standing out in the hearts and minds of your customers.

  • Brands today have to be transparent in what they say and what they do. Also, as complex as our world is, simplicity is key in standing out. During this lesson, you'll learn how to audit your brand for clarity—both in terms of transparency and simplicity.

  • Life Cycle Marketing: A Framework

    Master Class Lesson

    If you want to succeed at demand generation automation, you can't just tackle a little awareness here and a smidge of deal closing there. In this lesson, you'll learn a framework for planning the entire purchase journey, touching the four components of life cycle marketing—attract, engage, sell, and wow. Get ready to maximize customer lifetime value (CLV).