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CONTENT TYPE: Article | TOPIC: Marketing Strategy | ELEMENT: Strategy

Are the 4Ps still important? Has the emergence of customer-centricity supplanted them? How has digital changed the marketing and sales funnel? What's the new relationship between Marketing and Sales? This article explores those questions—and more.

CONTENT TYPE: Article | TOPIC: Events | ELEMENT: Plan

Experiential marketing has hit its stride. Once considered experimental or risky, it has now proven its legitimacy among major brands. So whether you're organizing an immersive pop-up, on-site virtual reality installation, or a live performance, follow these seven tips to achieve the ROI you're looking for.

CONTENT TYPE: Article | TOPIC: Marketing Strategy | ELEMENT: Strategy

Marketing controversial products or services—such as cannabis and cosmetic surgery—involves more than following rules and regulations. The legal and ethical landscape in those markets is dynamic, continually creating hurdles and challenges for marketers. Here are five marketing strategies to help educate consumers and build trust in controversial markets.

CONTENT TYPE: Article | TOPIC: Content | ELEMENT: Strategy

A thought-leadership program drives value and builds trust. But many marketers struggle to identify their unique industry perspective, and then to integrate it into their messaging, positioning, and content. These five steps will help you kick off (or elevate) your thought-leadership program.

CONTENT TYPE: Article | TOPIC: Customer Loyalty | ELEMENT: Strategy

Marketers have long sought to encourage brand loyalty, but their tactics are falling short. Marketers still make two big errors when using traditional loyalty tactics: trying to develop a relationship built on transactions; and not listening to consumers. Here's what to do instead, in three steps.

CONTENT TYPE: Article | TOPIC: Marketing Strategy | ELEMENT: Strategy

Fortnite's live performances and Netflix's new ventures are evidence that younger audiences' expectations of content are changing: They don't want to just watch it, they want to experience it. What will be the next way to grab mass audiences' precious time and attention?

CONTENT TYPE: Guide/Report | TOPIC: Marketing Technology | ELEMENT: Management

The world of B2B marketing and sales is becoming more connected and personalized by the minute—is your brand keeping pace? And is it really possible to anticipate and exceed customers' expectations? Sponsored by Salesforce Pardot.

CONTENT TYPE: Article | TOPIC: Search | ELEMENT: Strategy

Google will begin to add podcasts to search results. Soon, podcasts won't have to rely on Top 100 lists and word-of-mouth to be discoverable. This development will fundamentally change the medium. Here's what you need to know.

CONTENT TYPE: Article | TOPIC: Marketing Strategy | ELEMENT: Strategy

Segmentation—the process of identifying specific customer groups—is imperative for personalized marketing and communications. Yet, despite all the effort they put in, companies repeatedly make easily avoidable segmentation mistakes. Here are five common ones, along with tips to avoid them.

CONTENT TYPE: Article | TOPIC: Websites | ELEMENT: Strategy

Digital brand communities have grown in popularity, so it makes sense to explore some high-profile examples. A community's landing page is an important building block of an engaged, growing community. It's what draws people in. Draw inspiration from these 10 examples.

CONTENT TYPE: Article | TOPIC: Events | ELEMENT: Strategy

In a digitally driven world, the human element can get lost. Nothing can replace face-to-face rapport, which is why events can do wonders for your sales—certain types of events more than others, depending on your brand and positioning. These three types of events can boost your sales.

CONTENT TYPE: Article | TOPIC: Public Relations | ELEMENT: Strategy

Brand safety is being redefined by consumers. Marketers today need to look beyond just making sure their ads don't appear in controversial contexts. Brands' usage policies, partnerships, and even political campaign contributions are now in play. Here's advice on how to keep your brand safe.