The report was based on data from a survey conducted in July and August 2017 among 349 senior marketers (92% VP-level or higher) in the United States.
Some 16.5% of respondents rank being the voice of the customer as a quality/ability that makes a CMO most effective (participants were allowed to pick their top three choices).
Other qualities/abilities seen as being important include having an enterprisewide business mindset/understanding, being able to demonstrate the quantitative impact of marketing efforts, and playing a key role in company growth initiatives.
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