Most younger consumers in the United States say their use of email has increased over the past few years, and most expect it to increase even more in the next five years, according to recent research from SendGrid and Egg Strategy.
The report was based on data from a survey of 1,200 consumers in the US who use digital communication tools; 274 respondents are part of Gen Z (age 13-21), 456 are Millennials (age 22-34), and 470 are part of Gen X (age 35-50).
Some 85% of Gen-Z respondents say they have used email in the past month; 89% of Millennial respondents and 92% of Gen-X respondents say they have used email in the past month.
Half of Gen-Z respondents say their use of email has increased over the past few years, and 29% say it has stayed the same.
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