What types of email-signature banners draw the most interest? Does it help to include a call to action? Which are more effective: horizontally or vertically aligned units?
Email signature banners are visual elements that are used by brands in a range of ways, including to promote products/services/deals to external audiences and to communicate information to internal staff.
Signature banners typically appear at the bottom of messages, as in this example:
The researchers found that eye-tracking study participants tended to focus quite a bit of attention on call-to-action (CTA) buttons in email signature units.
However, though well-defined CTA buttons drew attention, email signatures in which the entire unit was treated as a promotional opportunity (and no button was included) garnered equal or slightly higher engagement rates.
The eye-tracking study participants paid significantly more attention to horizontally aligned email signature units than to vertically aligned email signature units.
The researchers found a width range of 300 to 450 pixels and a height range of 60 to 120 pixels to be most engaging.
About the research: The report was based on data from 1,000 email-signature banner campaigns as well as data from 50+ eye-tracking tests.
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