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A marketing automation platform can be one of your most helpful technologies.

Those platforms allow marketers to score, nurture, and attribute leads, and brands that use marketing automation on average register a 68% increase in customer engagement and a 77% increase in conversions, according to an infographic by social media management platform Oktopost.

But your marketing automation platform is only as good as the data you put into it, and the infographic suggests that sending data from your website and email campaigns is not enough.

Social media data is often siloed, but 84% of CEOs and VPs use social media to make purchasing decisions, according to the infographic, so it's a channel you don't want to ignore.

To see more reasons to include social data in your marketing automation platform, check out the full infographic. Just tap or click to see a larger version.

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ABOUT THE AUTHOR

image of Laura Forer

Laura Forer is a freelance writer, email and content strategist, and crossword puzzle enthusiast. She's an assistant editor at MarketingProfs, where she manages infographic submissions, among other things.