Providing a great customer experience is essential to reducing churn and driving repeat sales.

So, how can you ensure you're delivering an experience that meets—or even exceeds—expectations?

An infographic (below) from Notify Visitors looks at ways to improve customer experience.

Specifically, it explores 10 proven tactics: social listening, ensuring consistency, personalization, streamlining purchasing, resolving issues, creating email workflows, onboarding, lead nurturing, reducing churn, and rewarding loyalty.