Question
Topic: Branding
Software Support Company Name
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There are two things I think most competitors for small business lack: professional/corporate standards of practice and knowledge, and customer oriented support. In most cases if someone calls for support on an issue it's a good chance they know nothing about computers and will not be able to do things fast. With each customer I deal with, my goal is to deliver my solutions with confidence and make sure the customer validates my understanding of what they are saying. I also let customers know my background in working for a fortune 100 company, so they are away of the depth of my experience in working with several thousand systems instead of several hundred.
It would be great if I could put this all in a name right! Any suggestions? So far I have thought of procor support, procor standing for professional corporate. But are there advantages to choosing an acronym name for company? Other successful consulting companies seem to have done this: EDS - electronic data systems, IBM - information business machines, DELL - Delphian English Language Learners. :)
Please let me know if acronyms are better or what are some good adjectives that describe my companies mission. Thanks.