Question

Topic: Student Questions

Relationship Marketing + Tesco

Posted by Anonymous on 125 Points
Hi,

I am starting my dissertation and I am having a very hard time trying to find a topic that my professor would accept. Honestly he is not being helpful so I AM BEGGING FOR HELP!

Basically I want to do a my dissertation on relationship marketing in Tesco ONLY LOOKING AT MALAYSIA, however every time I submit my thoughts on the dissertation question, he comes back and says too broad.

For example I wrote: PROPOSED DISSERTATION TITLE: Relationship marketing: Exploring Tesco’s ability to develop relationship marketing in an emerging country where consumer spending is limited.

My question, is could someone help me formulate or guide me on a question that is narrow enough the more narrow the better.

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RESPONSES

  • Posted on Accepted
    ok lets take this same topic of yours : Relationship marketing: Exploring Tesco’s ability to develop relationship marketing in an emerging country where consumer spending is limited.

    now dissect this: which means that parameters that will be :

    retention
    value enhancement of existing customer
    acquisition

    ask prof if he is ok with any ONE of this :

    acquisition: New Acquisitions , MGM

    Enhance customer value : Select the right customers to cross sell and up sell to a more involved user . Contact customers with consistent, frequent and appropriate communications

    Prevent attrition : Retain customers over their lifetime


  • Posted by michael on Accepted
    Nash72.

    Your teacher is actually helping you. If it's too broad you'll be reading for the rest of your life.

    Does Tesco's marketing practices limit it's growth beyond Malaysia?

    Michael
  • Posted on Author
    Thank you for your help! This has been very informative!

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