Question

Topic: Student Questions

What Is The Impact That Crm Has On Absa

Posted by Anonymous on 10/16/2008 at 2:51 PM ET 25 Points
A prioritiy for the international banking industry for 2010 is attracting, retaining and growing customer relationships

Your task is to discuss its potential impact on ABSA ( which is a division of Barclays)
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  • Posted by darcy.moen on 10/22/2008 at 10:17 PM Accepted
    Well, if Barclays is waiting until 2010 to begin responding to competitor's CRM actions of today, they will be YEARS behind the rest of the world.
  • Posted on 10/26/2008 at 3:19 AM Author
    Thank you for your response.
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