Question

Topic: Student Questions

How To Market An Online Product

Posted by Anonymous on 125 Points
Hello,
I'm a student attending the third year of my education in media and design at Avans school of applied science in Den Bosch, The Netherlands. I've been given the assignment to market a new product for a media business. The product is (at this moment) called Web and Go. Web and Go enables the customer to let us make you a professional website for your business and you lease the website for as long as you need it. There's different types of leasing depending on how elaborate the customer wants their website (or online identity incl: facebook, google ads etc.) to be. The point of this product is that customers don't have to make the investment of 5000 E to get a professional website but instead have a subscription.

It's my job to place this product in the market. I found out that this product could be perfect for new starting businesses (small businesses). We already have a handfull of customers who are pretty satisfied.

The problem is that I have no experience marketing product, my job has always been concepting.

The steps I took so far (3 days in now) are:
I've done research and made sure I now have a clear scope of the project and it's goals.

-I want to make a corporate storytelling to ad dept to the product and marketing

-I want to use existing customers in virals, photo's and texts on our own website to make the product more convincing

-Because the product most likely suits small businesses I want to organize seminars and go to conventions to sell it

-I want to use social media to get connected to other companies and get attention for our product.

-Ads on sites like ebay

-Support local business events all around Holland

I think these types of marketing make sence but first I have to know more about the potential focus groups, this information is very hard to find and I don't know how to reach these groups. Without this information and not knowing how I can reach these people I can never know what it is exactly what they want.

What are the steps I have to take to know what kind of target group is right and how to reach these people.

And what are the normal steps in a marketing plan like this, where should I go?

I hope you can help me, many thanks

Matthijs Breuer
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RESPONSES

  • Posted by Jay Hamilton-Roth on Accepted
    It's unlikely a corporation would be interested - they're likely to have their own IT department.

    You already have strong competition (such as: https://www.weebly.com/, https://wordpress.org/, etc.) - what will make your offering better/different?

    People with websites are unlikely to want to switch to your offering - so you need to target people who don't (yet) have a website. If you're focused on Holland, then start by focusing on a city in Holland, and find out how new companies create websites - their cost, their options, and their satisfaction level.
  • Posted by Gary Bloomer on Accepted
    "We already have a handfull of customers who are pretty satisfied."

    To win new business you need to show clients that existing clients are DELIGHTED with their results. To compete, being "pretty" satisfied isn't enough.

    Go here, https://www.zeromomentoftruth.com, download the free e-book, and learn.
  • Posted on Accepted
    Three other competitors that offer good template websites at nominal rates are:

    www.wix.com

    www.homestead.com

    www.webnode.com

    Another major source of competition is to outsource/offshore website design to India, the Philippines, etc. via www.elance.com, among other such outsourcing sites.

    The first two template website firms are based in the U.S., and the Webnode in Slovakia. Homestead and Webnode both have lots of good templates, but there are limits. For instance with Webnode, to move a margin on a template page, you need to know CSS -- or pay ca. $500 for a custom design.

    Therefore one could offer the benefit of more design flexibility than with the template competitors. Another benefit could be offering SEO support for the websites leased from you. A third could be to offer a "performance lease," especially for E-commerce sites: a low minimum monthly fee plus a percentage of gross website sales.

    A target market to look at would be start-ups, which, of course, need websites. They especially need websites as part of a business plan submission to venture capitalists and to participate in business plan competitions.

    Another target market with a multiplier effect could be the VC firms themselves, including business angels. You offer them free website audits of their portfolio firms -- and the opportunity for these firms to upgrade to a better website via your services. The audit might be dual track: a) the design itself and b) SEO. These are funded companies and your competition has now changed to major players such as www.hubspot.com

    You would start with local VCs, ideally ones based in your city. Directories to track them down include:

    1) Vfinance has a free database of 1541 VC firms (July 2011). It also provides information about business angels.

    2) Pratt's Guide of Thomson Reuters lists 20,000 VC, buyout and mezzanine firms.

    3) VC Gate provides access to a database of 5,100 angel investors and VC firms for $97 (July 2011).

    4) Bloomberg, the reknowned financial services firm, provides a list of about 190 VC firms structured with common stock. (If the link does not work, Google "List of Venture Capital Companies, Worldwide - Bloomberg.") The VCs range from Adcapital AG in Germany to Xenia VC in Israel, with ones in between from countries as disparate as Bulgaria, Finland, India, Poland, Sri Lanka, Turkey and the United Arab Emirates. The major countries, as one would expect, are the U.S., with 30 such VCs, and Germany (because of its legal structure) with about 60.

    5) Prequin Alternative Assets is an interesting newcomer with offices in London, New York and Singapore. Mark O'Hare and Nick Arnott founded the firm, which is owned by its staff, in 2002. It offers profies on 3,600 VCs, 5,300 private equity firms and 60 sovereign wealth groups. It also has databases about hedge, infrastructure, and cleantech funds, as well as on secondary markets. Its services are pricy though.

    6) Keiretsu Forums, founded in 2000, has the largest network of business angels with 850 of them in 21 chapters in three continents. European chapters are in London, Madrid, Barcelona and Paris.

    Regards,
    JH
  • Posted by Gary Bloomer on Member
    I propose that nikeshoesshow be banned for life. All those in favor, say "Aye".
  • Posted on Moderator
    Aye!
  • Posted by Gary Bloomer on Member
    Thank you Carrie.

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