Know-How Exchange : Career/Training

I have done trainings - and about all I can say is that the timeframe varies greatly based on what you are training and how deep you need to get into it.

The trainings have been done in meeting settings. I would prefer a smaller number, so would break the 80 into smaller groups. If the employees have different needs for the information, I would break it out by need (and vary the training based on the need).

The more hands on you can make it, the better. Case examples, etc. are all useful.

Kpatti,

I'VE DONE A BOAT LOAD OF PRODUCT TRAININGS... centered around Cosmetics, Fragrances, Fingernails (Mary Kay products for mostly women some men), Real Estate (mortgage lending products for Mortgage brokers) and Security Systems such as (Fire, Burglar, Access and Camera system products for security agents and consultants).

MOST ENJOYABLE ATMOSPHERE EUALS...
a group of about 10-20. Anything beyond that and you're going to have to use a power-point presentation of some type in order to keep the focus of your audience (I would recommend it anyway...even in a one-on-one it can be very powerful if used properly).

IN SMALLER SETTINGS...
you can use hand-outs i.e. pamphlets, brochures, sample displays and of course actual products or demos to get your point across.

RELAX...SPEAK CLEARLY
and find a way to make your presentation appealing, interesting and consider voice variation of some type to avoid putting your audience asleep. Most people are just too mono-toned and this really kills a presentation of anytype.

IN LARGE GROUPS YOU ARE GOING TO...
have to really consider the dynamics of how you will maintain the audiences interest (especially at a level of 80 people or higher). I can't give you anymore detail than this as I would be sharing some of my trade secrets. I've offered you a few golden nuggets that are great things to consider. Is there anything else I can do for you?

Your Servant, Deremiah, *CPE (Customer Passion Evangelist) Speaker.

or *CPE (Communications Presentation Expert)