Wherever I go, I find companies are not happy with their blogs and social media programs. They're wondering why readers are not rushing in, engaging with them, becoming loyal fans, and buying  their products or services.

Usually, the problem is their content. It's weak, weak, weak. Actually, it boils down to two problems: 1.) lame content and 2.) consistently producing content.

It's not enough to produce a blog as good as your competitors---it needs to be good enough to compete with any blog fighting for your readers' (and customers') attention, including the big guys. We're competing with everybody for eyeballs.

Here's a list of what I consider the top 7 sins of poor corporate blogs (i.e., content). It's not exhaustive, but it's a good starting cheat sheet for content creators.

1.) You have no content strategy goals or program goals.

You don't have clear goals, or you're all over the map with six or seven goals. Where are you trying to go with your blog and content? What statement do you want to make? What do you stand for?

Get really clear on your program goals and specifically content strategy goals. Are you trying to build a brand, drive sales, or build industry influence? Your choices will shape your strategy and direction. Outline a clear strategy and road map---and how you'll communicate it internally.

2.) You haven't aligned your internal resources.

Who will be writing, driving and managing your social media content? Do you have a team of writers and project managers, or you and an intern? Consider hiring freelance writers or a content agency to support you. Every social media program needs editorial support. Create a solid team. Meeting resistance? Start small: Test drive with a 6-month blog pilot, which is easier to sell (and manage expectations).

Also don't forget to line up your key advocates and stakeholders for support. Build presentations, proof points, and case studies to assure corporate buy-in. Make sure stakeholders provide input so they feel some ownership in your final program.

3.) You don't have a clear niche.

You may be all over the map or casting your net too broadly. We live in a specialized world that’s being sliced finer, so you need a clear niche. Think in terms of magazines: magazines for fly fishermen, regional gardeners, mountain bikers, and so on. Think of your targeted audience first. How can you help solve their problems? Then niche down.

4.) You're not listening to your audience/customers.

How can you position your company as an educator or customer problem solver if you don't know what the problems are? Listening tools like Radian6 will help you stay on top of hot trends and story topics, which in turn will generate newsy, relevant blog material (there are also plenty of free, less sophisticated tools). Sit in on executive presentations with customers (if you can). Try to connect with your sales teams--- they know the customer pain points.

5.)  You're boring.

The problem is corporate bloggers are not really writers, so bring in some editors to stimulate ideas and interesting angles. Train your bloggers on writing/blogging techniques and how to spin a story.

Think like a journalist. Look for stories under every crack (customer visits, exec presentations, your kid’s soccer game). Tie into a news event or interesting industry development---and strike fast. The early bird gets the (social media) worm. Be sure to take on a strong, clear point of view; a contrarian view is even better. And last, write a great headline. Focus on a benefit, "how to" do something, ask a blatant question ("Is Your IT Security REALLY Secure?") or make a very direct statement (like my headline).

6.)  You're not authentic.

Don't populate your blog with thinly veiled press releases---it doesn't work. Nor do "group personalities." People want to talk to people, not robots. Try to speak from your personal experiences: “I just came out of a customer meeting, and, boy, did I get an earful ... Here’s my takeaway … ”

Even better, tell personal stories. Stories break down barriers and resistance, creating emotional bond. They're memorable. For a great example, read Steve Job's 2005 Stanford commencement speech, which is gritty, personal---and ends with a powerful message: you won't live forever, so make every day count.

7.) You don't have a publishing system.

A publishing system ("content engine") provides a framework and best practices to assure a steadier content production and even quality, tying all this together. The system starts with monitoring trending topics and relevant discussions, includes aggregation (distilling down all the noise into relevant topics) and editorial support (identifying angles, light editing) and ends with measurement. You'll also need an editorial calendar and regular blogger meetings to drive consistent content; think WSJ or Business Week (my old employer).

And one final bonus tip: End every blog post with a powerful ending. Don't leave your readers hanging. As the book Content Rules points out, you need to give them options on what to do next at the end of a post they've enjoyed, something to think about or call to action. Create momentum.

So, don't wait. The social media world moves fast, and every reader you turn off is another reader lost. Start with one of these problems, fix it, then move on to the next. Wash, rinse, repeat. Before you know it, your blog will be rocking.

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7 Reasons Your Blog Sucks (and What to Do About It)

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ABOUT THE AUTHOR

Mark Ivey is a consultant and vice-president with the ION Group, a marketing communications company specializing in social media strategy. He helps companies tell their stories and connect with their key audiences in the new interactive online world. He shows them how to use a blend of social media and traditional marketing and PR tools to build communities, develop thought leadership platforms and promote their brands.

Mark brings a unique multi-dimensional perspective based on 20 years of industry experience spanning journalism, marketing, PR, media and executive communications. He worked as a writer and bureau chief for BusinessWeek magazine for almost a decade and in the late 90s served as a consumer media spokesman for Intel, part of a unique national education program he developed for families--Intel's first "human brand" program. He's a published author (Random House) and former nationally syndicated newspaper columnist who has appeared on hundreds of radio and TV shows.

The ION Group specializes in digital marketing and communications consulting services, along with building interactive websites, blogs and other social media platforms. The company is based in San Jose, and primarily works with Fortune 500 companies in Silicon Valley.