NEW! Marketing Strategy Master Class launches December 1. Learn more

Mobile devices are now the most popular platform for interacting with marketing emails, but it's becoming increasingly difficult to turn those opens into clicks, according to a recent report from Campaign Monitor.

The analysis of 6 million email marketing campaigns sent by Campaign Monitor found that 41% occurred on a mobile device in 2013, compared with 28% on a desktop and 22% via webmail.

This shift towards mobile has been rapid: From 2011 to 2013, email opens on mobile devices increased 30%.

As with initial email opens, clicks are increasingly occurring on mobile devices as well (33% of total in 2013).

However, clicks as a percentage of opens are significantly lower on mobile than on other platforms.

Moreover, the percentage of clicks relative to opens has steadily decreased on mobile over time, even as it has stayed fairly steady on webmail and desktop clients, the analysis found.

This decreased initial mobile email CTR may partially be due to users' increasingly "triaging" messages on their devices (i.e., opening them quickly then returning later to re-read/interact).

Overall, nearly a quarter (23%) of campaigns initially opened on mobile devices were later opened a second time by consumers (70% on the same device, 30% on a different device).

The analysis also found mobile readers who opened emails a second time from their computers were 65% more likely to click through, indicating that optimizing for both mobile email opens and later desktop interactions can have a significant payoff.

About the research: The report was based on data from 6 million email marketing campaigns sent by Campaign Monitor.

Sign up for free to read the full article.

Oh, boy. The dreaded sign up form.

Before you run for the hills, we wanted to let you know that MarketingProfs has thousands of marketing resources, including this one (yes, the one behind this sign up form), entirely free!

Simply subscribe to our newsletter and get instant access to how-to articles, guides, webinars and more for nada, nothing, zip, zilch, on the house...delivered right to your inbox! MarketingProfs is the largest marketing community in the world, and we are here to help you be a better marketer.

Already a member? Sign in now.

Loading...

ABOUT THE AUTHOR
image of Ayaz Nanji

Ayaz Nanji is a digital strategist and a co-founder of ICW Media, a marketing agency specializing in content and social media services for tech firms. He is also a research writer for MarketingProfs. He has worked for Google/YouTube, the Travel Channel, AOL, and the New York Times.

LinkedIn: Ayaz Nanji

Twitter: @ayaznanji