Question
Topic: Website Critique
Very Specific Market. How Do We Find More Clients
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Chair sales site:
www.office-environments.com/Leap/index.asp
We are part of an office furniture dealership selling to corporate accounts. Our internet sales division is different in that we sell select Steelcase chairs on our website targeting the residential customer and small business owner. At this time, I am interested in advice on just the chair sales section of our website.
We are in our 3rd year and have experienced tremendous growth from year 1 to year 2. I am looking for ways to grow and expand the business even more, but I am stuck as to where to go from here.
As you can tell from our website, our target market is pretty specific. And I should mention that because of territorial reasons with Steelcase, we are not interested in selling large quantities of our chairs to one single client. We prefer to focus on the individual or very small businesses. When an individual contacts their local Steelcase dealer for one chair, they usually have a hard time getting help, because the dealership's focus is on bigger business.
I am looking for advice on how to find our target market and not simply rely on them finding us as we have been doing in the past. I am also looking for ways to differentiate ourselves from our competition on the web, all of which are far inferior and/or are not Authorized Steelcase Dealers. Can you help us?
Thanks,
Karen