Question
Topic: Advertising/PR
Justifying A Marketing Budget For An Online Store
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The market is mature, with many other players in the trading space. Most of the big players are extensions of brick and mortar establishments or outgrowths of a well established traditional mail order businesses. There are some other e-retail only sites in the trading space that have done well, but they have been around a few years, and then there are others that have very nice websites but little traffic.
Unlikely that this client can cannibalize too much on competitors to build a good business -- they are going to have to build their own loyal following in order to generate sufficient sales. That means converting lots of prospects who aren't looking for "what's for dinner?" on Google, and a mix of offline activities (PR and advertising) in addition to blogs, social networking, online ads, search, cross promotions, etc.
So how much will this cost and when can they expect a good payback?
Through analyzing competitor's pricing structures, web traffic stats and the client's cost of goods, I've been able to make some preliminary guesses, but I'm going to need some third-party data to support my recommendations and I'm a little dead in the water until I can come up with a common sense budget to flush out a good plan.
Do you know where I might turn to get info on marketing spend, tactics and return on investment for online marketers? What worked and how much did it cost? Best practices, etc?
I've been searching lots of sites online and all I've seen are (very expensive) reports that seem to be generic and focused on trends and technologies (Search works better than e-mail for customer acquisition, etc. -- No, duh!!!)
Any help you can give is most appreciated! Thanks a lot.