Know-How Exchange : Advertising/PR

Hi Boxero,

Here’s a link to several telemarketing/contact manager solutions:
https://www.teleplaza.com/Telemarketing/Callcenter/tsales.html

Telemarketing software is often an extension of contact manager software with a range of off- the-shelf solutions to highly customized ones. There are even specialized forms such as Telemarketing Software that helps telemarketers follow the Do Not Call Guidelines.

Basically it comes down to cost and making the program work for you. I have kept it as simple as using excel then export to outlook for contact management then back to excel to perform various functions such as using an email broadcasting software. It’s kind of messy, but simple, cheap and manageable for small projects

Hope this helps, Telemoxie should have some ideas on this one.

- Steve

hi boxero,

try this softwear:

https://freshmeat.net/projects/yaacs/

it is FREE and it has a GUI public licence wuth means that it is in the public domain. but it only works on a Linux operating system. you can get linux for a very cheap price i think it is like $50 (us) to download.

Hope this helps you

Have a nice day

Sweetasman01

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SteveB's link will give you most of the popular ones - also check out www.salesforce.com.

I personally use ACT! - it's not the greatest software by any stretch - but the majority of my clients use ACT!.

I do not know much about your project, but if I were personally implementing a short term outbound call campaign, I would also strongly consider having a single centralized database, printing out call sheets for reps, and having them work from paper. It's faster, more efficient, it will result in better info collected, and it will give you increased control over the data input process.

The last software in the world I would use would be Excell or Access.