Question

Topic: Advertising/PR

Celebrity Endorsments As A Marketing Tool

Posted by Anonymous on 250 Points
Exploring the relationship between celebrity endorsers and consumer’s buying behaviour. Can celebrity endorsers alter consumers’ perceptions and purchasing patterns on the endorsed brand?

this is a trial title of my thesis...I am so confused..so I want your help...
To continue reading this question and the solution, sign up ... it's free!

RESPONSES

  • Posted on Accepted
    Not sure what the question is. Are you looking for reactions to the thesis topic or suggestions of how you'd address the issue?

    I know there's evidence that "celebrity endorsers [can] alter consumers’ perceptions and purchasing patterns on the endorsed brand." Examples in the US include George Foreman Grills, Victoria Principal for several products (going back to her days as a spokesperson for Playtex Deodorant Tampons), and many others. (I've personally worked on at least 8 or 9 products that used celebrity endorsers.)

    Your problem will likely be that companies are not about to share their data about the cost/benefit of celebrity endorsers if the findings will become public knowledge. They consider this kind of information highly proprietary.
  • Posted on Author
    I want comments on how to address the issue..from the consumer''s perspective.
  • Posted by SteveByrneMarketing on Accepted
    "Can celebrity endorsers alter consumers’ perceptions and purchasing patterns on the endorsed brand?"

    My answer is "it depends" and "yes".

    William Shatner for Priceline and 100s of other examples, just do some googling rsearch.

    Steve
  • Posted on Author
    @ PhilGrisolia4Results, you are so provocative. Of course I am studying to learn more.. I have just asked for a hand..bcs I am confused. Is it more clear now ??
  • Posted by Jay Hamilton-Roth on Accepted
  • Posted on Accepted
    There is no good way to address the question from a consumer standpoint. Consumers are not fully aware of the influence on their decision-making by a celebrity endorser, so you can't ask the question directly. And it's going to be difficult to find a consumer who purchased a product with a celebrity endorser who didn't know there was a celebrity endorser.

    So the only way to address the topic is to get the sales results for a product that (a) did a split test in different areas (with/without celebrity endorser), or (b) has reliable pre/post sales results that demonstrate statistically significant differences when there was a celebrity presenter.

    In the latter case, of course, that would only demonstrate the positive side of the hypothesis, not the negative side.

    Perhaps a better topic would be the characteristics of specific celebrity presenters that make them effective.
  • Posted on Accepted
    I agree with mgoodman.

    But you said that a better topic probably is: the characteristics of specific celebrity presenters that make them effective.

    But what do you mean exactly ?

    Do you mean to try to identify which specific characteristics make certain celebrities successful and which don't ?

    For example: the way that a celebrity's professional/social life affects the endorsed brand and customers' purchasing patterns ?
    Or maybe how the celebrity's persona matches what the brand/product wants to connect with ?

    If that is the case, how will she be able to measure/identify such characteristics ?



  • Posted on Moderator
    @papa...

    I'm actually thinking that a good research project would be digging into the information gathered and provided by Q-Scores (www.qscores.com). See https://en.wikipedia.org/wiki/Q_Score .

    I've used them in the past and found their metrics to be invaluable when evaluating celebrity endorsers.

    What kind of cooperation they would offer is another question ...

    Be sure to check out the link provided by Jay Hamilton-Roth, if you haven't already.
  • Posted on Member
    you also might want to check out ELM model to understand the practical usage of celebrities. In a low involvement context , following ELM ,celebrities help in better recall of a product.Thereby creating a celeb-product connection that often entrenches in consumer mind as point of image differentiation.
    In high involvement scenario , since the decision making is more informed, the celebrity endorsements are more in terms of lending credence, branding via association.I doubt that they influence much purchase in a high involvement context but they help create a suitable idea construct.

    an interesting idea however is to study the negative impact of a celebs behavior on brand he endorses! that is more powerful (as is case with anything -ve).So brand associations are really more of enigma right now as proper literature on the same doesnt exist in good amount.
  • Posted on Accepted
    That is an interesting question, I have in fact been asking myself recently. So after doing a bit of research I came to the conclusion that celebrity endorsers are DEFINITELY altering consumers’ perceptions and purchasing patterns on an endorsed brand.

    A good exampe of this would be the effect of the Tiger Woods scandal on the brands he endorsed. In fact, two economists of the University of California have estimated that Tiger Woods has effectively destroyed 5 to 12 billion dollars in market value of his advertising partners. On top of that, many of the advertising partners decided to not use Tiger's likness in their ads any longer. All because suddenly the perception of him being an honarble family man changed.

    If you would like to learn more about this, you could check out the article I wrote on my blog. There I explain in more detail the theory behind celebrity endorsements and how it relates to the case of Tiger Woods.

Post a Comment