Topic: Student Questions

How Social Media Impact On Customer Loyalty?

Posted by waed.550 on 250 Points
I am student so I have a research project about the role of social media in increasing customer loyalty
I need answers from your experience as an expert in this area, because the data of my research will be collected by discussion and interview.

my questions are
1- Are social media platforms contribute in increasing brand loyalty?
2- What ways influence the consumer to increase their brand loyalty through social media?(How, where )

I would like to make discussion with experts here :)

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