Question
Topic: Student Questions
How Social Media Impact On Customer Loyalty?
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I am student so I have a research project about the role of social media in increasing customer loyalty
I need answers from your experience as an expert in this area, because the data of my research will be collected by discussion and interview.
my questions are
1- Are social media platforms contribute in increasing brand loyalty?
2- What ways influence the consumer to increase their brand loyalty through social media?(How, where )
I would like to make discussion with experts here :)