Question

Topic: Student Questions

Mobile Marketing

Posted by Anonymous on 250 Points
Hello,

Thank you all for the help previously, but F1 doesn't seem to be a hot topic with my chosen supervisor I'm afraid, so I've decided to look at mobile marketing. I've been reading some research papers on the subject, and two areas that I think are up for consideration or privacy with product-based applications, and the added value that a product-based application gives to the customer.

Idea 1 - How do customers define the bounds of privacy in mobile marketing, and how far will they allow businesses into their personal lives.

Idea 2 - How much, and what kind of value do customers receive from product-based mobile applications.

Idea 3 - Something with localization but I don't quite know what. Maybe using it to increase the effectiveness and frequency of use of a mobile app.

Do these sound like they would relevant and interesting to research, and are there any elements that I'm missing?

Thank you again,
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RESPONSES

  • Posted by SteveByrneMarketing on Member
    If you went with "Idea 3", you could focus in by using Yelp, Foursquare and the like as case studies.
  • Posted by Jay Hamilton-Roth on Accepted
    Idea 1 is likely to produce "scary" answers - very few people are savvy enough to know what personal information is being sent.

    Idea 2 "value" is a very vague term, and may be hard to measure for your research group.

    Idea 3 - Of the 3, this is my preference, since it allows you to contrast/compare the same localized app worldwide in addition to apps that are similar, but not localized.
  • Posted on Author
    I like the third one as well, but I wasn't sure what my main focus should be on. Should I ask, how can localised product-based mobile applications increase the effectiveness and frequency of use of the app by the customer? Or should I simply focus on mobile apps in general?
  • Posted by Moriarty on Accepted
    How about you look at why people choose an app. What do they like/dislike about an app and why it is then successful or not? This could be for any app - what's more digging into these metrics always produces new angles for marketing.

    You could even demonstrate this using a small Adwords campaign which uses the info gained from those people who liked an app because of something they liked about it. You can then use this to target other people who like that sort of thing. If they like that, they'll more than likely like this app.

    If you follow me? M
  • Posted on Author
    That's a very interesting idea. I would like to focus on product-based apps though, if that woud work. For example, Mercedes-Benz, Rolex, Omega. and many other brands have apps. I could look at why these are successful and why they are not, like you stated.

    I would need familiarized myself with Adwords but that sounds very interesting as well. So, I would use the knowledge that I gained from the research to start my own Adwords campagin, target the people who like what I created based on research, and then see if they like it.

    Would this research my mostly qualititative?
  • Posted by Moriarty on Member
    When people buy a product, it is usually because they have based their decision on what they feel about it. They might not be conscious of this, it remains a fact. Look at what motivates someone to buy a Merc or a Rolex, see what goes with it - and why they don't buy a BMW or Longines.

    Adwords is pretty simple - Perry Marshall and Howie Jacobson are both well known for Adwords and both have books. Read, digest and put into action and you will be in the top 10. Because everybody thinks it's so easy. Sure, and it's easy to lose money - so study their books carefully, act on them and you might even make a few dollars yourself whilst learning!!

    Oh, and you'll learn a lot about mobile marketing too - which is becoming really big.

    Good luck! M
  • Posted by Moriarty on Member
    As to the research being qualitative - that is why universities can't teach marketing properly. They can't deal with things that they have no evidence for. Just look at all the statistics that abound! All trying to grasp at things they can't nail to the floor.

    Logic (= evidence based thinking) is just one tiny corner of the human's ability to think. Only, there's no evidence for it. Sure, there's no evidence for how you feel, that doesn't mean you can't feel it. All it means is that you can't use logic to define how you feel. You need a totally different way of thinking.

    That's where you start getting headaches. Thinking outside the box isn't as easy as everybody says it is.
  • Posted on Author
    I know that people use various reasons for buying something, but I'm sure I want to focus simply on that. I want to tie mobile marketing into the equation. As you said in the your first post, look at why people like and dislike a certain application, using data and research. I was curious is to know if, rather than focus on all apps, it could simply be focused on product-based apps. Why people like product-based apps and why they don't, once again using data and research.

    Those books sound interesting and I will check them out once this semester is completed. The AdWords aspect of the first post sounds really interesting because I would be creating a campaign based on people's responses, and then see how they like it.

    So, in essence, I could focus my dissertation on this. What makes it successful and what makes in unsuccessful using research and metrics. Using metrics and information might provide some valuable insights into customer perceptions of apps. I could then be useful to create an AdWords campaign based on what we find, and target those people that like the campaign that we started, based on the research that we have gathered. If they like what we created, they should like a similar mobile app. Does this sound like it would be a valuable dissertation topic? I will admit, it seems complex.
  • Posted on Author
    I think I have decided to focus on privacy with mobile apps. Perhaps look at the factors that might influence somebody to share private data with businesses, and far they are willing to let the business in. How does this sound? If anybody has any tips or directions that I'm missing, please let me know.


    Thank you,

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