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Customer Satisfaction Articles from

As competition continues to increase, businesses are forced to find new and innovative ways of creating and keeping new customers. Loyalty means profitability. Take the first step toward developing positive relationships with your customers by allowing us to share our experience and knowledge about the art of customer satisfaction with you. We have accumulated customer satisfaction articles and other relevant articles into an easily navigated database which is readily available whenever you need a fresh perspective.

Valuable Customer Satisfaction Articles

MarketingProfs offer customer satisfaction articles from some of the leading minds in marketing strategies on how to increase customer satisfaction and improve brand awareness.

Our customer satisfaction articles demonstrate that the key in the business is taking a personal interest in their customer and rewarding their loyalty. Businesses should never forget that people are the largest part of building a successful brand. Visit our archives at to find a wealth of knowledge through our customer satisfaction articles and customer satisfaction marketing surveys.

Check out these customer satisfaction articles to get you started: It Takes a Village to Build a Brand by William Arruda; The Art of Customer Communications by Ben Levitan, or perform a search from our home page to begin your exploration.

We also offer information about customer service marketing surveys, customer retention, corporate branding, and much more. Click here to learn how to get full access to all has to offer.

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