Question

Topic: Copywriting

Marketing To Older People

Posted by Callan on 250 Points
We're about to market a range of financial and lifestyle products/services to older people (Over 55 years old) in Australia.
Our initial research indicates people in this category don't like being referred to as 'pensioners', 'seniors' or 'retirees'.
We have a few alternatives but are looking for more (& fresher) ideas.
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RESPONSES

  • Posted by Susan Oakes on Accepted
    Perhaps you could think of them in terms of the type of financial and lifestyle person eg. Savvy Investor, Go for Growth Investor, Holidays Galore Investor, Rainy Say Investor etc. It also might be an idea to get a list of concept names and put them into research to see which ones appeal the most.

    Good luck
  • Posted on Member
    Hey callan

    You should allude to the experience and knowledge that older people have compared to younger people. I'm in my mid thirties and don't like to be reminded of my age and i'm sure that this feeling intensifies as you get older!

    On the other hand we all like to have our experience and wisdom acknowledged - it is the pay-off for being old! Andrew Denton's recent series 'Elders' was a tribute to the knowledge and wisdom gathered over a lifetime - not a tribute to their age.

    Old people can be described (positively) as experienced, knowledgeable, savvy, canny, wise, wordly etc etc - you get the idea!

    Unrelated to your question, if you need promotional product help go here:-

    www.promotionproducts.com.au

    all the best
  • Posted by Jay Hamilton-Roth on Member
    How are your successful competitors referring to their prospects? Use the language that's proven to work.
  • Posted on Member
    Hi Callan,

    Working for a publishing house whose targeted reader group was also 55+, we had also came across the same issue. Infact we had 3 lines of publishings, for 55-60, 60-65 and 65+. I would tell you how we went forward

    Firstly, when we sell a product, the target customer should feel what he wants to, so that he/she is a satisfied customer in the end. So lets see what do they like in themselves for being in the old age - its the wisdom, the experience, the knowledge and maybe also maturity.

    Secondly, also what matters is at which level do you want yourself to be seen, same or below? (there cant be upper!) If you are in servicing then you can settle for lower berth and automatically they become senior to you. So words like elders, the learned, wise(wo)men etc come. You also also be at par to have them think mentally to be their friend (as we had to do in the magazine)

    You may also want to name your services on a new word to attract them subconsciously. They aren't looking for aggressive growth in portfolio , but want to maintain the hard earned corpus.

    Let me know if it helps.

    Regards,
    Jas.
  • Posted by Inbox_Interactive on Member
    I've seen:

    "For those 55 or better..."
  • Posted by babbsela on Accepted
    A person 55+ is much different than someone in their 20's. You can talk to them without referring to age by targeting your message to the lifestyle these people have, or want to achieve, and the goals that your product/service can help them realize.
  • Posted by mgoodman on Moderator
    I've been through this one a few times, and the answer each time was to talk to people in the target audeince and listen to how they describe their needs. Listen for the words they use, the way they refer to themselves, and the way they perceive others (who are older or younger or otherwise different from themselves).

    Deal not with their age, but with the benefits you offer and the unmet needs they perceive. If you do a good job of zeroing in on the needs, then addressing the benefits you provide will do a better job of getting through to the target audience than trying to call them out based on their age.

    There are a zillion sub-segments of the "older" segment, just as there are of any other broad audience. Going after "older" consumers is like going after "everyone." You need to focus on your unique positioning benefit and the problem it solves for your target audience. Don't get hung up on their age, gender, hair color or political preference -- unless these factors are central to your benefit.
  • Posted by Callan on Author
    Thanks to all who responded.
    The suggestions to follow the life-style approach were very helpful and are complimentary to our approach in other areas.
    Thanks again.

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